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ON ITS WAY TOILC MAIL CENTRE

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Bramleyjordan
Posts: 3
Joined: 15 Aug 2016, 14:11
Gender: Male

ON ITS WAY TOILC MAIL CENTRE

Post by Bramleyjordan »

Hello All,

I have two items coming from Israel to the UK. They are both showing the status ON ITS WAY TOILC MAIL CENTRE. I am wondering what this means? I have phoned RM and they are not able to tell me where they are, all i ever get is "They will be delivered within next couple of days". My problem is, one of the parcels have had this status since 15/08/2016 and the other since 02/08/2016. :arrrghhh

Any help will be much appreciated.

Thanks in advanced.
Jordan
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72662
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

ON ITS WAY TOILC MAIL CENTRE

Post by TrueBlueTerrier »

ILC is another name for HWDC - the international Mail centre.

It has to go through customs and be cleared first before RM can deliver it. That's probably where it's held up and unfortunately, there isn't much RM can do.
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Bramleyjordan
Posts: 3
Joined: 15 Aug 2016, 14:11
Gender: Male

ON ITS WAY TOILC MAIL CENTRE

Post by Bramleyjordan »

Thank you for your reply. Does this mean that i can still expect to receive in the next couple of weeks?
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72662
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

ON ITS WAY TOILC MAIL CENTRE

Post by TrueBlueTerrier »

Bramleyjordan wrote:Thank you for your reply. Does this mean that i can still expect to receive in the next couple of weeks?
Yes - anything longer than 4 weeks and I would start complaining vociferously.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
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Bramleyjordan
Posts: 3
Joined: 15 Aug 2016, 14:11
Gender: Male

ON ITS WAY TOILC MAIL CENTRE

Post by Bramleyjordan »

Thanks for your response. I will continue waiting and will post back on here with what happens within the next month.

Thank you again
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