Hello All, Glad to find this website.
I'm Royalmail OBA customer, lastweek I posted 1st class recorded to the amazon buyer (NUNEATON, Warks, CV10) who claims item not recieved. Tracking shows only "Status: Royal Mail Signed For™ items are only scanned when the item has been delivered".
I told buyer to check if possible with the sorting office. She said that the sorting office has record of this item (tracking no.) and its delivered. But there is no any update on tracking status and buyer hasn't received it.
I sent email to royalmail but didn't get any helped, asked me to wait for claim.
Hope someone can help/guide me regarding my recent parcel problem.
Warm Regards
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Help! Delayed/Lost 1st Class Recorded item
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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musya
- Posts: 2
- Joined: 25 Oct 2014, 11:54
- Gender: Male
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IcanthelpthewayIam
- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: Help! Delayed/Lost 1st Class Recorded item
go to this website
http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;
put in the refernce number and copy and paste the output back on here and we may be able to give you some more advice
http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;
put in the refernce number and copy and paste the output back on here and we may be able to give you some more advice
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musya
- Posts: 2
- Joined: 25 Oct 2014, 11:54
- Gender: Male
Re: Help! Delayed/Lost 1st Class Recorded item
Thanks for the reply. As mentioned my earlier post that I already used tracking in Royamail site.
It just shows "Sorry, there has been a problem with reference number you've entered. Please try again."trackin no. kr592855038gb.
tried both in https://www.royalmail.com/track-your-item" onclick="window.open(this.href);return false; and http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;.
Regards
It just shows "Sorry, there has been a problem with reference number you've entered. Please try again."trackin no. kr592855038gb.
tried both in https://www.royalmail.com/track-your-item" onclick="window.open(this.href);return false; and http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;.
Regards