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national return

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
stephenk
Posts: 1
Joined: 25 Aug 2025, 14:49
Gender: Male

national return

Post by stephenk »

I sent a parcel to France, tracked and signed for, on 7th August, not received by intended recipient, next thing I know it has been "Delivered to (Your) P O Box", by National Return Centre, what does it mean??
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Snaggletooth
EX POST OFFICE
Posts: 2220
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: national return

Post by Snaggletooth »

It means that you failed to put your name and return address on the outside of the parcel (or, less likely, that the packaging got mangled).

If you complete a lost parcel claim form then RM will reunite you with the parcel. Although might be too early to submit it.
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SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11793
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: national return

Post by SpacePhoenix »

Can you post the tracking number so we can see all the tracking entries?
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