Decently satisfied,
I have no doubt that you feel like that. But if you read the many threads on this subject in this forum you will see that the issue is with mail coming in to the UK.. Mail leaving the UK rarely has any issues because customs don't really handle outbound mail.
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Parcel stuck at Heathrow Langley HWDC
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Snaggletooth
- EX POST OFFICE
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BrandonR79
- Posts: 1
- Joined: 24 Oct 2016, 18:22
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HEATHROW WORLDWIDE DC
Hi
I have had a package stuck at the distribution centre since 13th October having been shipped from the Tianjin Exchange Bureau, ref: RN122476576CN.
That was 11 days ago, why have I not recieved the package yet?
Kind regards
Brandon Robinson
I have had a package stuck at the distribution centre since 13th October having been shipped from the Tianjin Exchange Bureau, ref: RN122476576CN.
That was 11 days ago, why have I not recieved the package yet?
Kind regards
Brandon Robinson
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Snaggletooth
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HEATHROW WORLDWIDE DC
Firstly, we aren't Royal Mail, so we can't answer your question as such.
Secondly, this item is almost certainly stuck in UK customs. Occasionally items have to wait 2-3 weeks there before being cleared to enter the UK, at which point Royal Mail receives them and tracking starts again.
Secondly, this item is almost certainly stuck in UK customs. Occasionally items have to wait 2-3 weeks there before being cleared to enter the UK, at which point Royal Mail receives them and tracking starts again.
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jgomis84
- Posts: 1
- Joined: 15 Nov 2016, 09:25
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HEATHROW WORLDWIDE DC
Hi, instead of creating a new thread I thought I'd use this one - hope this is OK.
I am waiting for a letter from NL which appears to be stuck in customs. The PostNL tracker simply states that it has arrived in country of destination (UK), but has no further tracking info available to state it is indeed in HWDC.
Are there currently backlogs in HWDC? It arrived in UK (apparently) on 16th October which seems excessive.
RN715519547NL is tracking info, thanks for any help in advance.
I am waiting for a letter from NL which appears to be stuck in customs. The PostNL tracker simply states that it has arrived in country of destination (UK), but has no further tracking info available to state it is indeed in HWDC.
Are there currently backlogs in HWDC? It arrived in UK (apparently) on 16th October which seems excessive.
RN715519547NL is tracking info, thanks for any help in advance.
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Snaggletooth
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HEATHROW WORLDWIDE DC
More than OK!jgomis84 wrote:Hi, instead of creating a new thread I thought I'd use this one - hope this is OK.
Delays of 2-4 weeks are fairly common but this is slightly over that, at a time when complaints of delays seem to have gone down a bit. If it isn't received by Friday you need to submit a claim form via PostNL.jgomis84 wrote:I am waiting for a letter from NL which appears to be stuck in customs. The PostNL tracker simply states that it has arrived in country of destination (UK), but has no further tracking info available to state it is indeed in HWDC.
Are there currently backlogs in HWDC? It arrived in UK (apparently) on 16th October which seems excessive.
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digi2000uk
- Posts: 1
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Parcel stuck at heathrow
I bought an item off ebay on the 22/10/2016 it was posted via Malaysia Post on the 28/10/2016, I paid extra postage so I would receive the item in time for my holiday but when looking at the Malaysia Post tracking page on the internet its states that the parcel reached Heathrow airport on the 8/11/2016 and has resided there since, How can a parcel remain at there for over 2 weeks with no notice given to ether the sender or the receiver? I find this wrong in many ways, Please find out about my item, If i do not receive it before tomorrow 24/11/2016 I will not accept this item and you can pay the return postage back to the sender. Tracking number Malaysia Post: SYBPL00824329
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Snaggletooth
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Parcel stuck at heathrow
We are not Royal Mail, we can't find your package for you. Neither can Royal Mail actually, it appears to be stuck in customs so RM haven't received it yet. Complaints if this type should be taken up with the seller.
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TrueBlueTerrier
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Parcel stuck at heathrow
Also that tracking number doesn't work with Royal Mail systems so it won't be tracked in the UK anyway.
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Blacktan
- Posts: 5
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Heathrow Worldwide Dc
Just to help the community i tracked this mentioned last posts tracking number and i saw that item is delivered after 24 stucking to HEATHROW DC ...
So i still have hopes for some of my stucked parcels to DC :)
Now the oldest is stucked 17 days ago ...
So i still have hopes for some of my stucked parcels to DC :)
Now the oldest is stucked 17 days ago ...
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Tifa
- Posts: 2
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Parcel stuck at heathrow
Tracking # LB392721659GB
In a bit of a departure from the rest of the thread, I'm trying to get a parcel through Heathrow to the US. It arrived at Heathrow: 23/11/16 03:25 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC. It hasn't moved since. I was wondering if it normally took seven days for a parcel to leave the country. I assumed customs would be handled in the US.
Any information would be appreciated.
In a bit of a departure from the rest of the thread, I'm trying to get a parcel through Heathrow to the US. It arrived at Heathrow: 23/11/16 03:25 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC. It hasn't moved since. I was wondering if it normally took seven days for a parcel to leave the country. I assumed customs would be handled in the US.
Any information would be appreciated.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Parcel stuck at heathrow
There's probably a backlog of mail in US customsTifa wrote:Tracking # LB392721659GB
In a bit of a departure from the rest of the thread, I'm trying to get a parcel through Heathrow to the US. It arrived at Heathrow: 23/11/16 03:25 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC. It hasn't moved since. I was wondering if it normally took seven days for a parcel to leave the country. I assumed customs would be handled in the US.
Any information would be appreciated.
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Snaggletooth
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Parcel stuck at heathrow
It depends if you want to take the tracking at face value or not. Royal Mail have had serious problems with their tracking system recently, so it might be that you item has gone on the plane and is waiting to go through US customs. If you take it exactly as it's written then the item was stopped at the point where they examine for dangerous goods, and there have been some slight delays at that stage recently. Just to eliminate it as a possibility, what was inside the parcel?
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Tifa
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Parcel stuck at heathrow
It was an inexpensive engraved pen. I can't see that as flagging though.
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Snaggletooth
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Parcel stuck at heathrow
Correct, that should be fine.Tifa wrote:It was an inexpensive engraved pen. I can't see that as flagging though.
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Herrzak
- Posts: 2
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Parcel stuck at heathrow
Hello, don't think that my parcel is stuck at heathrow, but that it got lost on the way there.
Tracking number is RF866490955GB
2016-11-28 20:38 SOUTH MIDLANDS MAIL CENTR, ON ITS WAY TOHEATHROW WORLDWIDE DC
2016-11-28 20:07 SOUTH MIDLANDS MAIL CENTR, ITEM COLLECTED
Does it usualy take that long?
Tracking number is RF866490955GB
2016-11-28 20:38 SOUTH MIDLANDS MAIL CENTR, ON ITS WAY TOHEATHROW WORLDWIDE DC
2016-11-28 20:07 SOUTH MIDLANDS MAIL CENTR, ITEM COLLECTED
Does it usualy take that long?