My tracking number is not recognised?

Rmplp · Post by **Rmplp** » 28 Dec 2018, 13:55

That's great, got it now, thanks very much for your help :) now I have to convince Amazon to cough up :) wish me luck...

Simionb1 · Post by **Simionb1** » 21 Sep 2019, 13:54

Same here I have an ebay item coming from hong kong
Tracking number GV055038867GB
coming back as invalid

Post by **Snaggletooth** » 21 Sep 2019, 16:02

If the tracking number ends GB, then it is being posted in the United Kingdom.

ihda · Post by **ihda** » 19 Feb 2020, 15:34

Hi

Why is the newly introduced reference code in the following link not a tracking number? It has exactly the right format.
The text says it has something to do with coordination at the border.

http://support.shiptheory.com/support/s ... references" onclick="window.open(this.href);return false;

(I am looking for a cheap trackable (or signed on delivery option) from UK to Europe and thought all Airmail have now those tracking numbers).

Best,
ihda

Post by **TrueBlueTerrier** » 19 Feb 2020, 16:39

ihda wrote:Hi

Why is the newly introduced reference code in the following link not a tracking number? It has exactly the right format.
The text says it has something to do with coordination at the border.

http://support.shiptheory.com/support/s ... references" onclick="window.open(this.href);return false;

(I am looking for a cheap trackable (or signed on delivery option) from UK to Europe and thought all Airmail have now those tracking numbers).

Best,
ihda

The link you provided says

Royal Mail have started including barcodes on standard Air Mail services. These barcodes can be seen on your Shiptheory shipping labels that uses Air Mail services, and is used as references on the border during shipping. These aren't tracking numbers.

So they aren't trackable because this service isn't a tracked service.

ihda · Post by **ihda** » 19 Feb 2020, 16:57

TrueBlueTerrier wrote: So they aren't trackable because this service isn't a tracked service.

I thought when I would be in the UK, I could just monitor the process or delivery by that reference number because I would have that number after printing out the label as the sender.
However, I was uncertain if there is a difference between business and average customer solutions.

Any idea why it has exactly the format of a reference number?
Does that mean a postal employee simply ignores these parcels during the normal handling with their respective barcode devices?

kervoas · Post by **kervoas** » 12 Mar 2021, 07:57

Back to my original post and sad to say the reference code is still not recognised. The Royal Mail receipt does say "End to end tracking"
I'm now rather worried. The ref. is L0026062651GB, and yes, the sender's
address is on the outside, along with the signed customs declaration.
'

P13 · Post by **P13** » 12 Mar 2021, 08:15

kervoas wrote: ↑
12 Mar 2021, 07:57
Back to my original post and sad to say the reference code is still not recognised. The Royal Mail receipt does say "End to end tracking"
I'm now rather worried. The ref. is L0026062651GB, and yes, the sender's
address is on the outside, along with the signed customs declaration.
'

Are you putting the correct reference number in the second character looks wrong , it should be a letter .

Post by **TrueBlueTerrier** » 12 Mar 2021, 08:32

P13 wrote: ↑
12 Mar 2021, 08:15

kervoas wrote: ↑
12 Mar 2021, 07:57
Back to my original post and sad to say the reference code is still not recognised. The Royal Mail receipt does say "End to end tracking"
I'm now rather worried. The ref. is L0026062651GB, and yes, the sender's
address is on the outside, along with the signed customs declaration.
'
Are you putting the correct reference number in the second character looks wrong , it should be a letter .

LO026062651GB is tracking

Updated on: Tuesday 09 March
06:18am
Item Leaving the UK
LANGLEY HWDC
y
Tuesday 09 March
04:58am
Item Received by Royal Mail
LANGLEY HWDC

Monday 08 March
09:47pm
Item Despatched to Royal Mail site
Exeter MC

Monday 08 March
08:56pm
Item received at
Exeter MC

Monday 08 March
09:36am
Accepted at Post Office
Kilkhampton Post Office [EX23 9QR]

kervoas · Post by **kervoas** » 12 Mar 2021, 09:39

Thanks, yes that's my parcel, what a relief. The Second digit on my receipt is definitely printed as 0, not capital O. It's identical to the third digit.

Dorset Plodder · Post by **Dorset Plodder** » 12 Mar 2021, 11:12

I love the way people are asking RMC what's happened to their parcels .... and getting a better response than they obviously got from RM customer services.

Perhaps this could be a New Revenue Stream for RMC?

RM should be paying us for solving their customer's problems?

kervoas · Post by **kervoas** » 12 Mar 2021, 13:14

RM Customer Services? So far as I could see, you have to either raise a complaint or go round in very annoying circles looking at FAQs.

ROYALMAILCHAT