What I expect is that premium product items which are received out of course due to Royal Mail mistakes are rectified as soon as the mistake is noted.
What I don't expect from a company with a Market Leading Distribution Network is excuses like its not our job to process SD's on this shift and leave them. I don't believe that a guaranteed item with a deadline still nine and a half hours away should have been held onto for another twelve hours, when its not really that far up the M1/A1[M] for a company with vehicles on the road.
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
What is success rate for special delivery?
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE