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EU customs
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Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Paddwood
- Posts: 30
- Joined: 01 Feb 2024, 07:45
- Gender: Male
EU customs
Is it just me or are all EU countries deliberately holding all parcels from the UK for an excessively long 'customs check'? Anything I send these days it always held for one of their checks, lasting several weeks. Anything I order from the EU is delivered swiftly, but it feels like we're being targeted, given another telling off for Brexit.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72012
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: EU customs
There’s no evidence that EU customs are deliberately slowing UK parcels as a political message. (but no evidence does not mean it may not be happening, just that it's unlikely)
What is happening is:
The UK became a “third country” overnight
Millions of people and businesses were suddenly sending parcels with unfamiliar rules
EU customs systems are strict and bureaucratic by design
Backlogs + paperwork issues = long delays
Why EU→UK parcels often arrive faster
The UK’s import system is currently:
More automated
Less strict on low‑value items
More tolerant of vague descriptions
Faster at releasing parcels before VAT collection (because VAT is often collected at checkout)
EU customs offices are overloaded
Some EU countries — especially Spain, Italy, Portugal, and Greece — have backlogs because:
They receive huge volumes of parcels
They have fewer customs officers
They prioritise commercial shipments over personal parcels
This creates long queues for low‑value personal items.
What is happening is:
The UK became a “third country” overnight
Millions of people and businesses were suddenly sending parcels with unfamiliar rules
EU customs systems are strict and bureaucratic by design
Backlogs + paperwork issues = long delays
Why EU→UK parcels often arrive faster
The UK’s import system is currently:
More automated
Less strict on low‑value items
More tolerant of vague descriptions
Faster at releasing parcels before VAT collection (because VAT is often collected at checkout)
EU customs offices are overloaded
Some EU countries — especially Spain, Italy, Portugal, and Greece — have backlogs because:
They receive huge volumes of parcels
They have fewer customs officers
They prioritise commercial shipments over personal parcels
This creates long queues for low‑value personal items.
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Paddwood
- Posts: 30
- Joined: 01 Feb 2024, 07:45
- Gender: Male
Re: EU customs
It's an interesting insight. All I can say is that over the past few months, I've sent 6 items to the EU - Italy x3, Belgium, France, and Portugal. Varying values from £35 to £200. All 6 were held by customs for checks lasting up to 4 weeks.
Sent 2 items to the US, one to Australia, all received in 8 days.
Sent 2 items to the US, one to Australia, all received in 8 days.