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Complaining about a manager

Got a question for a CWU Rep? And all CWU related matters.
norris9
Posts: 2687
Joined: 27 Feb 2019, 17:32
Gender: Female

Complaining about a manager

Post by norris9 »

Is it worth it?

What's the process? who do I complain to? is it just asking for trouble as that manager will end up trying to do you for every mistake you make?

Is it best to get the union rep involved when trying to deal with a lying, harassing manager. The blatant lies I have been told are my biggest concern.
richietns
Posts: 1085
Joined: 17 Oct 2011, 18:09
Gender: Male

Re: Complaining about a manager

Post by richietns »

It depends how much its getting you stressed or down but in my experience I've used my area rep twice and it did put a flag on the managers back and they knew not to bother me as much,it can then become harrasment.
aiden01
MAIL CENTRES/PROCESSING
Posts: 7001
Joined: 27 Feb 2013, 21:43
Gender: Male

Re: Complaining about a manager

Post by aiden01 »

norris9 wrote:
05 May 2023, 19:19
Is it worth it?

What's the process? who do I complain to? is it just asking for trouble as that manager will end up trying to do you for every mistake you make?

Is it best to get the union rep involved when trying to deal with a lying, harassing manager. The blatant lies I have been told are my biggest concern.
You can raise a grievance through hr.
redlen
Posts: 1345
Joined: 21 Dec 2021, 12:05
Gender: Male

Re: Complaining about a manager

Post by redlen »

If they deem any claim of bullying vexatious, the person submitting the grievance can face a conduct charge for bullying against the manager.

Any issue resolved informally through the stage one process, then recorded and resolved through the stage two process
if no resolution.
DirtyHarry
Posts: 5051
Joined: 13 May 2007, 23:16
Gender: Male
Location: London

Re: Complaining about a manager

Post by DirtyHarry »

norris9 wrote:
05 May 2023, 19:19
Is it worth it?

What's the process? who do I complain to? is it just asking for trouble as that manager will end up trying to do you for every mistake you make?

Is it best to get the union rep involved when trying to deal with a lying, harassing manager. The blatant lies I have been told are my biggest concern.
Won't be long before your union rep will represent your manager better, than they do, you.
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Re: Complaining about a manager

Post by k979aaa »

Have you gone above them?
have you a rep who can speak to them?
Lastly if all else fails phone 08005874777 this is the rm help line but it is your choice of what actions you take!
Scotland1990
Posts: 62
Joined: 12 Sep 2016, 15:41
Gender: Male

Re: Complaining about a manager

Post by Scotland1990 »

I tried it ended up with a csi crime scene against me with one letter that was apparently left below my frame when I left the building one morning. Absolute joke and carve up, nothing happened to me apart from off work for 6 month but can’t believe the managers that tried it got told they weren’t bullying and harassing me. So unless you have major witnesses and evidence I wouldn’t bother mate.
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32763
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Complaining about a manager

Post by POSTMAN »

b&h.gif
They go on courses to find out how to B&H.
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I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
clarhick
Posts: 15
Joined: 21 Dec 2021, 20:26
Gender: Female

Re: Complaining about a manager

Post by clarhick »

Considering the behaviour of the managers that I included in my appeal to HR after they had me dismissed I wouldn’t hold your breath. I got reinstated but the management were effectively excused of all their actions including intentionally delaying the mail. They’re like Teflon.
Geordiepapa
EX ROYAL MAIL
Posts: 87
Joined: 06 Nov 2022, 16:23
Gender: Male

Re: Complaining about a manager

Post by Geordiepapa »

POSTMAN wrote:
16 May 2023, 14:44
b&h.gif

They go on courses to find out how to B&H.


It would be good if they actually put in practice what they supposedly learn on the training courses. Then again, what are they actually advised to do in their roles as Royal Mail managers when it comes to grievance/bullying and harassment cases (apart from always take the side of another manager NOT the "complainer".
LONESTAR0368
Posts: 1
Joined: 25 Jun 2023, 11:28
Gender: Male

Re: Complaining about a manager

Post by LONESTAR0368 »

Could anyone help get an email address for HR thanks
Geordiepapa
EX ROYAL MAIL
Posts: 87
Joined: 06 Nov 2022, 16:23
Gender: Male

Re: Complaining about a manager

Post by Geordiepapa »

LONESTAR0368 wrote:
25 Jun 2023, 11:51
Could anyone help get an email address for HR thanks


Try: ercmteam@royalmail.com