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We want to hear what works, what doesn't work and how we can improve our PDAs

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Woody Guthrie
Posts: 5166
Joined: 29 Sep 2018, 20:47
Gender: Male

Re: We want to hear what works, what doesn't work and how we can improve our PDAs

Post by Woody Guthrie »

I think we're over complicating things with ticket machines etc.

All we actually should have to write on a P739 is the tracking number of the item or in the case of 2D standard parcels an equivalent code produced by the PDA when we submit no answer.

There shouldn't be any need to fill out names and addresses and times etc when the system already holds that information.

The customer takes the code and ID to the callers office and gets their parcel, how difficult is that?
Only dead fish follow the current
fb1969
EX ROYAL MAIL
Posts: 1693
Joined: 29 Aug 2012, 08:38
Gender: Male
Location: hiding on the backstreets

Re: We want to hear what works, what doesn't work and how we can improve our PDAs

Post by fb1969 »

A late request for the PDA update.

As well as "Safeplace not available or not safe", can we also have "Delivery to neighbour refused as the neighbour is pissed off with endlessly being asked to take in parcels for someone who orders a pile of s**t but is never in to receive the delivery" - or words to that effect.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
thedonkey
Posts: 141
Joined: 28 Nov 2016, 13:57
Gender: Male

Re: We want to hear what works, what doesn't work and how we can improve our PDAs

Post by thedonkey »

woofwoof wrote: ↑
18 Nov 2020, 16:14
Stop f***ing spying on us with the f****r
Spot on.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12195
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: We want to hear what works, what doesn't work and how we can improve our PDAs

Post by SpacePhoenix »

thedonkey wrote: ↑
20 Dec 2020, 18:07
woofwoof wrote: ↑
18 Nov 2020, 16:14
Stop f***ing spying on us with the f****r
Spot on.
Will never happen. AFAIK all RM arctics have got trackers on them. Probably only a matter of time before literally every RM vehicle has a Tracker on it. Wouldn't surprise me to see the HCTs have trackers installed as well
Grumpyoldmailman
Posts: 810
Joined: 24 Nov 2019, 22:29
Gender: Male

Re: We want to hear what works, what doesn't work and how we can improve our PDAs

Post by Grumpyoldmailman »

SpacePhoenix wrote: ↑
20 Dec 2020, 21:39
Will never happen. AFAIK all RM arctics have got trackers on them.
And rightly so, I think they have a panic button in them as well. A trailer full of parcels would be worth a fortune.
norris9
Posts: 2696
Joined: 27 Feb 2019, 17:32
Gender: Female

Re: We want to hear what works, what doesn't work and how we can improve our PDAs

Post by norris9 »

Whenever I need to use the PDA you do the old switch the screen on and then swipe up. Half the time when you do the scroll up thing it doesn't want to do it, so you have to turn the screen off and on and the 2nd time it will usually swipe up ok.

Sort this out so it works first time, please!