Any ideas what he means by "we must stop the practice......" ?
The only letter customer (from management's perspective) that anyone cares about is the NHS, so I assume he's referring to them. As a government department, that's almost certainly what's instigated another parliamentary committee.
I just had a look at my contract and it does say I'm obliged to do overtime if required.
Not because they made all the walks too big. Like flexing, it's for times when there is an unforseen disruption such as the van from the MC breaking down or a security threat halting local operations temporarily. And it's by agreement not diktat.
Perhaps we need a root and branches investigation into where that £5.8B is spent, is it mostly spent on the delivery side of the business or a big portion spent on managers, HR etc & also bonuses, as far as the latter why do HR etc staff need a £1,500 bonus just to do an admin job when we get far less for delivering mail?
That's a fair point because when Dan says that staff costs are £5.8 billion, most people immediately think of delivery staff because we're the largest part of the workforce. Are all areas of the business being asked to improve, or just delivery?
On the face of it, shareholder value is the dumbest idea in the world.
Any ideas what he means by "we must stop the practice......" ?
The only letter customer (from management's perspective) that anyone cares about is the NHS, so I assume he's referring to them. As a government department, that's almost certainly what's instigated another parliamentary committee.
I just had a look at my contract and it does say I'm obliged to do overtime if required.
Not because they made all the walks too big. Like flexing, it's for times when there is an unforseen disruption such as the van from the MC breaking down or a security threat halting local operations temporarily. And it's by agreement not diktat.
Yeah I'm 32 years service and don't do any overtime for a long time i used to leave mail in old days when the .manager would have you in for a right shouting match if you wanted to leave mail and not once did he or any of them bring up that we were obliged to do o.t and believe me they would have if they could..I knew there was some flexibility thing that our rep told us about years ago but said couldn't force you to do it
Secondly, the company has a legal obligation, not the post person.
Isn't that a bit like saying the fire brigade has an obligation to put out fires not the individual firemen/women?
If we have no obligation, why are people sacked for wilful delay?
I think he means that we do as we are told not that we can decide what we do ourselves
If the business/manager tells us to just do tracked even if the business has an obligation to do letters then we just follow instruction
Ultimately the business is responsible
Get them to put that in writing. If the s**t were to hit the fan, they'd just deny giving you that instruction.
Secondly, the company has a legal obligation, not the post person.
Isn't that a bit like saying the fire brigade has an obligation to put out fires not the individual firemen/women?
If we have no obligation, why are people sacked for wilful delay?
I think he means that we do as we are told not that we can decide what we do ourselves
If the business/manager tells us to just do tracked even if the business has an obligation to do letters then we just follow instruction
Ultimately the business is responsible
Get them to put that in writing. If the s**t were to hit the fan, they'd just deny giving you that instruction.
If a manager tells us to do something we just do it in delivery, nobody is ever going to ask for anything in writing, unless they want their card marked as a trouble maker.
Its not happening in our office.. running smooth like clockwork no mention of 4 into 3 ..
Running smooth would indicate that your office is a prime candidate for it.
There’s not an office manager in the country that isn’t aware of it, how they bury their head in the sand and hope it goes away is another matter.
It will fail in ours, quite spectacularly for a number of reasons and that’s why we are being kept in the dark.
We were told 6 months ago we are having 5 duties put back into our office after a disastrous revision which has not happened then we were told we would be having a complete revision which has not happened I spoke to our manager regarding this last week they told me we are down for the next wave after the trial offices have bedded in so I asked are the revision team working in the background on the new duties they told me I know more than them as I keep reiterating at work to anybody who wants to listen to me nobody cares but we are the problem our office has been on the apology list on numerous occasions but nothing changes.
Secondly, the company has a legal obligation, not the post person.
Isn't that a bit like saying the fire brigade has an obligation to put out fires not the individual firemen/women?
If we have no obligation, why are people sacked for wilful delay?
I think he means that we do as we are told not that we can decide what we do ourselves
If the business/manager tells us to just do tracked even if the business has an obligation to do letters then we just follow instruction
Ultimately the business is responsible
Thank you
Some of us are getting the USO confused with our contract of employment. But it would be interesting to know when the last person was sacked for wilful delay, although if it was adhered to the management would be first to go.
Secondly, the company has a legal obligation, not the post person.
Isn't that a bit like saying the fire brigade has an obligation to put out fires not the individual firemen/women?
If we have no obligation, why are people sacked for wilful delay?
I think he means that we do as we are told not that we can decide what we do ourselves
If the business/manager tells us to just do tracked even if the business has an obligation to do letters then we just follow instruction
Ultimately the business is responsible
Get them to put that in writing. If the s**t were to hit the fan, they'd just deny giving you that instruction.
Or insist on a colleague being present, and tell them why
But it would be interesting to know when the last person was sacked for wilful delay, although if it was adhered to the management would be first to go.
Last one to be sacked for wilful delay in our office was pre-Covid. Prior to that, we averaged maybe one a year...