Our defence will be that we've never been told or asked to use a trolley, or been given a trolley, or had any trolley training.larry42 wrote: Totally understand with colleagues who say having two bundles in their bag, will shoulder, as pragmatically there is little weight . ....Fair play.
Now when you trip, slip OR injure yourself and it is found by management it was on your shoulder...Good luck in your defence.
If we were told to use them then I would.