Where this happens I always use "safeplace not available or not safe" on the PDA - stops them complaining that I didn't use the Safeplace. At the end of the day, it is the postie's decision whether to leave it or not.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
I had a parcel with a Tracked no signature label on today. But when I scanned it came up with signature and had neighbour and safe place crossed out. Must have been a special labelled as a tracked, is that even possible?
I had a parcel with a Tracked no signature label on today. But when I scanned it came up with signature and had neighbour and safe place crossed out. Must have been a special labelled as a tracked, is that even possible?
I've had it the other way round too where it says Tracked Signed on the label but doesn't require a signature
when scanned. Some sort of glitch is the system and/or labelling I would imagine.
You get a similar glitch occasionally with SDs. You'll occasionally get an SD where the customer generated label says it's a 1pm but when scanned on the STAR gun it flags it up as being a 9am. Don't know about STAR guns in DOs but unless they're glitching the STAR guns in MCs make a different sound when you can a 9am
When people put enclosed front porch when they don’t have one I think it’s a cheeky way of them asking you to just doorstep it IMO
It seems to be a lot of Amazon parcels that say this.
I nearly tripped over an Amazon packet in the dark last week. House is built right up to the footpath . Parcel was between the door and the kerb! Really don't know how they get away with it. If you had a transit you could drive round the village I deliver and clean up helping yourself, it's ridiculous, don't think they even knock!
When people put enclosed front porch when they don’t have one I think it’s a cheeky way of them asking you to just doorstep it IMO
It seems to be a lot of Amazon parcels that say this.
I nearly tripped over an Amazon packet in the dark last week. House is built right up to the footpath . Parcel was between the door and the kerb! Really don't know how they get away with it. If you had a transit you could drive round the village I deliver and clean up helping yourself, it's ridiculous, don't think they even knock!
Amazon even doorstep parcels that go through the letter box where we deliver
Before last week I reckon only 1% of tracked had those options crossed out. I’m not exaggerating, today it must’ve been 70%. What the hell is going on? Don’t tell me it’s another wonderful PDA update....
I even had 2 in flight requests to deliver to neighbours which I couldn’t do as the neighbour option was crossed off.
The day is gonna come when we’re all gonna have to testify.
Just an update on my post. In the office I tried scanning a tracked item on my pda and safeplace and neighbour were crossed out. So I scanned it again on another pda and safe place, neighbour was NOT crossed out. So maybe a fault with my pda?
There seems to be a few issues with individual PDAs, so it is possible.
A couple of weeks ago we had a postie who was unable to scan items with the barcode starting with two specific letters (can't remember which) - it didn't matter if he scanned the 1D or 2D. The items were scanned into the office ok, and could be scanned on PDAs that other people were using. But on his PDA it just came up with and error message of invalid barcode.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.