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Item stuck on Heathrow LC
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For help with tracking please see...HERE
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
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Item stuck on Heathrow LC
Hello, I have a question: is it normal that one of my parcels got stuck at Heathrow? I had 3 parcels from Hong Kong, and 2 arrived without any problems, but one got stuck. Tracking number - LD508855429HK
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Re: Item stuck on Heathrow LC
Yes.Kacsor1994 wrote: ↑17 Apr 2024, 09:21Hello, I have a question: is it normal that one of my parcels got stuck at Heathrow? I had 3 parcels from Hong Kong, and 2 arrived without any problems, but one got stuck. Tracking number - LD508855429HK
Customs.
They don't check 100% of the parcels unless they look suspicious. However, they do select random batches and random parcels for further investigation. So it's quite normal for 1 parcel out of 3 to be checked and sometimes all of them.
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Re: Item stuck on Heathrow LC
ok cool And I guess there is no specific time and I have to be patient
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