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track incoming mail to the uk

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
plant1
Posts: 5
Joined: 01 Feb 2012, 10:54
Gender: Male

track incoming mail to the uk

Post by plant1 »

Hi,

I understand that when a registered mail arrived to the uk it's getting a new tracking number. is that true?
is it possible to get that new tracking number to be able to track it?

I sent to the uk a small parcel, will it be processed by the royal mail or parcelforce?

Thank you.
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TrueBlueTerrier
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Re: track incoming mail to the uk

Post by TrueBlueTerrier »

plant1 wrote:Hi,

I understand that when a registered mail arrived to the uk it's getting a new tracking number. is that true?
I believe sometimes it does, though might be worth waiting till one of the Mail Centre workers confirms this. If I am right, it depends on what the agreement is with the original country.

plant1 wrote:is it possible to get that new tracking number to be able to track it?
Not sure but it might be worth checking with your own postal company.
plant1 wrote:I sent to the uk a small parcel, will it be processed by the royal mail or parcelforce?

Thank you.
could be either it all depends on who its passed to and again what the agreement is with the original countries postal service.

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arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: track incoming mail to the uk

Post by arnold cheshire »

the tracking number from that country is still used they dont get new tracking numbers like a special from great britain ends gb and one from china i think ends cn
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plant1
Posts: 5
Joined: 01 Feb 2012, 10:54
Gender: Male

Re: track incoming mail to the uk

Post by plant1 »

Thank you for the answers.
But is it even possible to track incoming registered mail to the UK?
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shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Re: track incoming mail to the uk

Post by shipmaster122 »

As far as I know, it just gets a Heathrow Airport arrival scan and delivery scan (if you're lucky!).
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arnold cheshire
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Location: england

Re: track incoming mail to the uk

Post by arnold cheshire »

shipmaster122 wrote:As far as I know, it just gets a Heathrow Airport arrival scan and delivery scan (if you're lucky!).
some items go in the locker and most dont the ones that go in the locker are guaranteed a signature
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plant1
Posts: 5
Joined: 01 Feb 2012, 10:54
Gender: Male

Re: track incoming mail to the uk

Post by plant1 »

Is there an email address for the royal mail customer service, that i can send a question about a tracking number?
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shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Re: track incoming mail to the uk

Post by shipmaster122 »

Try their Twitter, that seems to be the best and fastest method of contact.
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POSTMAN
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Re: track incoming mail to the uk

Post by POSTMAN »

plant1 wrote:Is there an email address for the royal mail customer service, that i can send a question about a tracking number?
https://twitter.com/#!/RoyalMail" onclick="window.open(this.href);return false;
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not me
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Re: track incoming mail to the uk

Post by not me »

if the tracking number follws the international format
2 letters,9 numbers and then 2 country code letters
then theres no real need to change the number
however some countries don't follow this and need a new number to work on RMs sytems
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plant1
Posts: 5
Joined: 01 Feb 2012, 10:54
Gender: Male

Re: track incoming mail to the uk

Post by plant1 »

The package arrived to the destination, according to the recipient.
The tracking number is 2 letters , 9 numbers and 2 country code letters, and still no info on the royal mail website.
now i see that it says on their website that mail from overseas cannot be tracked using the royal mail website.
http://track2.royalmail.com/portal/rm/j ... d=15400385" onclick="window.open(this.href);return false;

I also sent this parcel with a Delivery Confirmation, but i don't even know if the recipient had to sign to get the package.

so basically, there is no way to track incoming mail to the UK? (unless maybe it's EMS?)


Thank you.
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TeeferTiger
EX ROYAL MAIL
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Re: track incoming mail to the uk

Post by TeeferTiger »

plant1 wrote:The package arrived to the destination, according to the recipient.
The tracking number is 2 letters , 9 numbers and 2 country code letters, and still no info on the royal mail website.
now i see that it says on their website that mail from overseas cannot be tracked using the royal mail website.
http://track2.royalmail.com/portal/rm/j ... d=15400385" onclick="window.open(this.href);return false;

I also sent this parcel with a Delivery Confirmation, but i don't even know if the recipient had to sign to get the package.

so basically, there is no way to track incoming mail to the UK? (unless maybe it's EMS?)


Thank you.
AFAIK you'd have to use the tracking system for the country it's from i.e. if it came from France, then France's postal system would have a tracking system for their items ending in FR and they would be tracked through their own website, just as you would track items ending in GB through RM's website.
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plant1
Posts: 5
Joined: 01 Feb 2012, 10:54
Gender: Male

Re: track incoming mail to the uk

Post by plant1 »

TeeferTiger wrote:
AFAIK you'd have to use the tracking system for the country it's from i.e. if it came from France, then France's postal system would have a tracking system for their items ending in FR and they would be tracked through their own website, just as you would track items ending in GB through RM's website.

When i track it with the tracking system for the country i sent it from, it's only track it unti it leaves the country.
after that there is no tracking. the following tracking should be at the destination tracking system website.

When someone is sending me registered mail, after it arrive to my country i can start to follow it using my local post office tracking system.
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