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Home, or back to the Delivery Office ?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Home, or back to the Delivery Office ?

Post by Lounge Lizard »

If nobody is in it appears to be common practice to ;
- deliver Recorded Deliveries without the addressee's signature,
- leave parcels somewhere near the front door, or
- leave a P739 endorsed "Please leave 6 hours", i.e. till after the callers office is shut, even if the house is towards the end of the walk.
I can only assume that all this is because most of my colleagues go home at the end of their walk rather than returning to the delivery office. Is this the case, and if so is it acceptable ?
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PostfromNotts
Posts: 115
Joined: 09 Oct 2007, 18:56
Location: Luton

Post by PostfromNotts »

Which office are you a DOM in?
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jafferpants
Posts: 727
Joined: 24 May 2007, 16:21
Location: OVER THE HILL

Re: Home, or back to the Delivery Office ?

Post by jafferpants »

Lounge Lizard wrote:If nobody is in it appears to be common practice to ;
- deliver Recorded Deliveries without the addressee's signature,
- leave parcels somewhere near the front door, or
- leave a P739 endorsed "Please leave 6 hours", i.e. till after the callers office is shut, even if the house is towards the end of the walk.
I can only assume that all this is because most of my colleagues go home at the end of their walk rather than returning to the delivery office. Is this the case, and if so is it acceptable ?

Are you supposed to get recorded's signed for then?
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DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Post by DGP1 »

I always return to the office because that's the only way I can leave my bike back :roll: the same goes with everyone else in my DO :neutral:
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72624
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Home, or back to the Delivery Office ?

Post by TrueBlueTerrier »

Lounge Lizard wrote:If nobody is in it appears to be common practice to ;
Lounge Lizard wrote:deliver Recorded Deliveries without the addressee's signature
Never Have never will do
Lounge Lizard wrote:leave parcels somewhere near the front door, or
again never have never will do, if I cant deliver it or leave it with a neighbour (must be pre-arranged) I will never doorstep it (even light bulbs and NP Power toys)
Lounge Lizard wrote:leave a P739 endorsed "Please leave 6 hours", i.e. till after the callers office is shut, even if the house is towards the end of the walk.
We have been instructed to put 48 hours on the reverse for 2 reasons, we can pouch off everything at a post Office and with these later starts the callers office closes about 1-2 hours before I can complete. :shock:
Lounge Lizard wrote:can only assume that all this is because most of my colleagues go home at the end of their walk rather than returning to the delivery office. Is this the case, and if so is it acceptable ?
We can go home on completion of our duty (well till flexibility hits) as average travelling time to the DO is anything up to 1/2 an hour.
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POSTMAN
SITE ADMINISTRATOR
Posts: 32736
Joined: 07 Aug 2006, 03:19
Gender: Male

Post by POSTMAN »

PostfromNotts wrote:Which office are you a DOM in?
He's not a DOM,BUT even if he was,which he aint,what he's talking about is bad practice.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Night Tonic
Posts: 1474
Joined: 23 Oct 2007, 21:35

Re: Home, or back to the Delivery Office ?

Post by Night Tonic »

Lounge Lizard wrote:If nobody is in it appears to be common practice to ;
- deliver Recorded Deliveries without the addressee's signature,
- leave parcels somewhere near the front door, or
- leave a P739 endorsed "Please leave 6 hours", i.e. till after the callers office is shut, even if the house is towards the end of the walk.
I can only assume that all this is because most of my colleagues go home at the end of their walk rather than returning to the delivery office. Is this the case, and if so is it acceptable ?
Nope - not acceptable. Customers pay extra for some services and if we sign for items, what ARE customers paying for. Postwatch are really focusing on this kind of thing at the moment and even inviting people to complain directly to them where items are dropped without signatures or doorstepped. You can bet if it filters back to a DO, your DOM would have to demonstrate that he/she was actually doing something about it and as we all know, that can mean stage warnings. Not worth it.
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pinstripe
Posts: 2469
Joined: 25 May 2007, 16:42
Gender: Male
Location: 2 left turns from reality

Post by pinstripe »

Totally agree Night Tonic. The customer has paid for a service, we are paid to deliver that service. It is bad enough that Al and Adam get away with their race to the bottom, we don't have to join them.

Put it this way, if you went to a shop and bought a cake for £1.00, got home to find there was no cream and no jam even though there was meant to be, would you be happy and how many more would you buy?

Let's just do the job right, remember their rules, bag weights, P739's, signed for items etc. If we do the job to the letter of their rules, if can't be done, but that ain't our fault.
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