CWU gives cautious welcome to Ofcom Review

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The Communication Workers Union today welcomed Ofcom’s decision not to introduce more charge controls and efficiency targets on Royal Mail following its review of how the company is regulated. It also welcomed the recognition that the USO is both valued and should be protected.

Responding to the announcement, Terry Pullinger, Deputy General Secretary (Postal) said: “We welcome Ofcom’s decision not to introduce more unnecessary regulation on Royal Mail which, in a declining letters market, would have hit the company hard and put the future of the vital Universal Service Obligation (USO) at serious risk.”

Terry Pullinger added that he also feels sure that many people employed by Ofcom to purely scrutinise Royal Mail operations and not any of the other providers, will also welcome the announcement: “Ofcom need to be far clearer on its all-embracing statement on efficiency, Royal Mail Group employees feel that their employment, standard of living and retirement security is under threat because of unfair competition and are working under extreme pressure to deliver this great public service.”

“Ofcom have missed a golden opportunity to take a view on the ‘wild west workplace’ employment models of bogus self-employment which are taking advantage of working people and creating unfair competition for Royal Mail Group via the unregulated parcel market. The review shows that Royal Mail’s employees have delivered and it is now time for Ofcom to deliver and be clearer on what fair or unfair competition looks like and how service and employment standards should apply to all providers in the post and delivery sector.”