Candidate profile - login and password reset not working

[yellowbelly]

Hi all,

I've been emailed to book an interview slot through my candidate profile but my login is not working
and I'm not receiving the password reset emails.

I've checked spam folder and I'm using the correct email address to login.

I've emailed recruitment.technical.query@royalmail.com for advice but as I may not get a reply
for 48 hrs I've also emailed myapplication@royalmail.com for advice on booking an interview slot
but getting concerned due to the timescale stated to reserve the interview slot.

Anybody had the same problem and managed to rectify it? Is there a telephone number for recruitment?

Thanks in anticipation of any advice....



Regards

YB

[sharon17041973]

Never tried it but someone else posted this number a few days ago 01142 414422..worth a go! Good luck!

[yellowbelly]

Sharon,

thank very much for the info , spoke to a very helpful lady at recruitment who assisted me and also
advised that there are lots of people having problems with the system.

Thanks again

YB

[amyvcocking13]

I'm having exactly the same problem. Says email not on system, although it definitely is. Not receiving emails for password reminder/ reset.Emailed recruitment but not heard back. Any advice?