I work in Glasgow Mail Centre and have a wee question from anybody from the above area.
In my work its still reasonably busy and have alot of stuff passing through.
I sold something on ebay and posted it during the strike but its still not been recieved i posted it on the tues and its still not been recieved. So now i dont know if i should refund her straight away or tell i want to wait till the backlog has all been cleared.
All help appriciated
Thanks for that.. neva had any problem like this before... im panicing!
Will include that there is still a backlog in the area then when replying through paypal
cheers
G.INTRA wrote:Thanks for that.. neva had any problem like this before... im panicing!
Will include that there is still a backlog in the area then when replying through paypal
cheers
You could also mention that many D/O`s have stacks of yorks containing E/Bay packets, which in all probability will take another couple of weeks to clear. Tell the other person to send an E/Mail to Big Al and Crozier. Don`t panic most people know what the score is.
ITEM STILL NOT RECIEVED.
AS ITEM WAS NOT POSTED TILL A WEEK AFTER I MADE PAYMENT IT GOT CAUGHT UP IN THE POSTAL STRIKE AND I PRESUME IS NOW LOST IN THE POST AS I HAVE RECIEVED OTHER ITEMS I HAVE BROUGHT SINCE.
oopsss... guess i had other things on my mind like striking and did post it late.. i start at 5.45 its hard to remember stuff at that time in the morning but i did post it...
G.INTRA wrote:this is the persons complaint!!! oopss
ITEM STILL NOT RECIEVED.
AS ITEM WAS NOT POSTED TILL A WEEK AFTER I MADE PAYMENT IT GOT CAUGHT UP IN THE POSTAL STRIKE AND I PRESUME IS NOW LOST IN THE POST AS I HAVE RECIEVED OTHER ITEMS I HAVE BROUGHT SINCE.
oopsss... guess i had other things on my mind like striking and did post it late.. i start at 5.45 its hard to remember stuff at that time in the morning but i did post it...
OK, you could refund this persons money through Pay Pal, then put in a claim against R/Mail for a lost item? you will have got a proof of posting? get a claim form from P.O. Counters.
[/quote]Got the dispute for the payment. All i can do is apologise that its not been recieved by yourself but i can guarentee that it was posted by myself during the postal strike 2 weeks ago. All i can presume is that there is a large backlog, i work in royal mail and my office has alot of work waiting to get processed. I have never had a problem buying or selling on ebay and my feedback shows that, iam 100% honest. What would you like to do now?? If you have no objections i think maybe we should wait a week and if still no joy i will do a automatic refund through paypal and if you recieve the game after refund could you return it to me (of course i would send a couple of quid to pay postage)
thanks
and in reply to all your sensible questions NO NO NO.. just handed it into the post office.. im a fool (its a learning curve for me)lol
Got the dispute for the payment. All i can do is apologise that its not been recieved by yourself but i can guarentee that it was posted by myself during the postal strike 2 weeks ago. All i can presume is that there is a large backlog, i work in royal mail and my office has alot of work waiting to get processed. I have never had a problem buying or selling on ebay and my feedback shows that, iam 100% honest. What would you like to do now?? If you have no objections i think maybe we should wait a week and if still no joy i will do a automatic refund through paypal and if you recieve the game after refund could you return it to me (of course i would send a couple of quid to pay postage)
thanks
and in reply to all your sensible questions NO NO NO.. just handed it into the post office.. im a fool (its a learning curve for me)lol
OK, not to worry. I do a fair bit of selling on Amazon. And what I have found is give the `other` person a choice ( as you have done) and in the main they are `happy` either way, if it results in a refund, that should not result in any negative comments in `your feed back markings`as you have tried to address the `problem`
but its still not been recieved i posted it on the tues and its still not been recieved. So now i dont know if i should refund her straight away or tell i want to wait till the backlog has all been cleared. 
(its a learning curve for me)lol
