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IT investment bid to boost Royal Mail deliveries

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IT investment bid to boost Royal Mail deliveries

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Royal Mail is investing £130 million in thousands of hand-held devices aimed at improving its parcels delivery service.

The company said 76,000 devices will be given to postmen and women from next year, offering more flexible not-at-homes deliveries and better tracking.

Nick Landon, MD of Royal Mail Parcels, said: “We are delighted to announce our investment of around £130m in IT, which will better enable us to develop new services for parcels customers.

“This is part of our ongoing programme to continue to respond to the needs of our customers and maintain our leading position in the UK parcels market.”

Luis Alvarez, CEO of BT Global Services said: “We’re passionate about helping organisations like Royal Mail blend the latest technologies with their people’s skills and experience to get the best business results.”
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