Post problems prompt anger

[TrueBlueTerrier]

http://www.oxfordmail.co.uk/news/920949 ... mpt_anger/" onclick="window.open(this.href);return false;

PENSIONER David Wibberley was not best pleased when the day’s post did not drop through his letterbox until 6pm.

But his exasperation turned to anger when he realised the envelope was not even addressed to him.

Mr Wibberley, of Herschel Crescent in Littlemore, said he has regularly experienced problems with his post.

He said not only did he regularly receive other people’s post, he also sometimes did not get it until the evening.

He said: “On Monday we had two letters for the same house delivered to us. It was plainly marked and our house has got a number on the gatepost.

“We have been having this problem on and off for a few years but this time I got a bit angry about it.

“My concern is that if we are getting someone else’s post, then where is our post going?”

When Mr Wibberley receives post for other houses he takes it to each house himself and puts it through their letterbox.

The 69-year-old former mechanic said: “This time I rang the Royal Mail’s East Oxford Delivery Office in Ledgers Close and there was no one there to take the call.

“There was an answer machine, which said not to leave a message. If you can’t leave a message there is no point ringing.

“I don’t see why I should be doing the postman’s job.”

Mr Wibberley and his wife Jillian, 70, said they receive post for the other houses in their street around once a fortnight.

But they claim they have also received some of their own post several days late, which can have a serious effect.

The couple visit their doctor frequently because of problems with their health. Mrs Wibberley has diabetes while Mr Wibberley suffers from asbestosis.

He said: “We might receive a letter from the doctor for an appointment too late. It might mean that we miss an appointment. The last couple of days our post has come in the afternoon.

“A card sent by my wife’s sister from Egypt took three months to get here and we have just not received credit card statements.”

Royal Mail spokesman Valerie Antoine said: “We would like to apologise to customers who may have experienced later deliveries in the day than usual this week.

“This was due to an unforeseen absence which meant that a delivery round had to be covered by another member of staff after they had completed their normal duty. We expect deliveries to be back to normal next week.

“We also apologise for the misdelivery and the inconvenience this has caused. We have put measures in place to ensure this does not happen again.”

Any customer with concerns can contact Royal Mail Customer Services on 08457 740740.

[ebbzie]

They had better get used to the "lateness" and as for missing post why oh why is it always the bank/gredit card statement!!!!!
Its probably the managers mis-delivering anyway!

[fishtank]

as for missing post why oh why is it always the bank/gredit card statement!!!!!

It's not.
It's just that...how would you know if your dominoes leaflet has gone missing?

[resperin]

it's done on overtime. if your getting post at 6pm, chances are the person who threw it off wouldnt be the same person whos delivering the post i.e. from a different office

[youwot!!!!!]

http://www.oxfordmail.co.uk/news/920949 ... mpt_anger/

“A card sent by my wife’s sister from Egypt took three months to get here and we have just not received credit card statements.”

3 months,3 BLOODY MONTHS,lucky sod. i posted a card from egypt 5 years ago and its still not arrived and you can bet your bottom dollar its not our postal service that lost it.

[Pat Ostman]

A lot of banks etc are also converting a lot of their customers to paperless statements with online accounts. A new feature added here and there with paperless statements 'switched on' as default.

Saves then a bloody fortune and they sell it to mugs as going green.

That's where some 'missing statements' are going.

[TrueBlueTerrier]

http://www.oxfordmail.co.uk/news/920949 ... mpt_anger/

“A card sent by my wife’s sister from Egypt took three months to get here and we have just not received credit card statements.”

3 months,3 BLOODY MONTHS,lucky sod. i posted a card from egypt 5 years ago and its still not arrived and you can bet your bottom dollar its not our postal service that lost it.

3 months - now I wonder what's been happening in Egypt this year that might affect their postal service. It'll come to me in a minute.......

Good news is that our Egyptian Colleagues did form a Union pretty quickly after Mubaraks fall. http://menasolidaritynetwork.com/2011/0 ... new-union/" onclick="window.open(this.href);return false;

[Straight4ward]

This is part of Royal Mail’s commitment to giving the customer what they want - evening deliveries of someone else’s mail.

The following statement was issued:
Royal Mail said it had to modernise in order to survive in a changing market place, where fewer letters are now being sent.

It stressed that many customers would still have their mail by teatime, depending on where they live. Others, the company added, would get mail later.

A spokesman said: “These changes will require a period of adjustment for customers. However, Royal Mail will be doing everything possible to avoid a high level of service and couldn’t give a s**t whether customers understand or not. It is anticipated that the changes will take a few weeks to implement – and after that you’re f**ked!"

Well it went something like that, anyway.

[youwot!!!!!]

This is part of Royal Mail’s commitment to giving the customer what they want - evening deliveries of someone else’s mail.

The following statement was issued:
Royal Mail said it had to modernise in order to survive in a changing market place, where fewer letters are now being sent.

It stressed that many customers would still have their mail by teatime, depending on where they live. Others, the company added, would get mail later.

A spokesman said: “These changes will require a period of adjustment for customers. However, Royal Mail will be doing everything possible to avoid a high level of service and couldn’t give a s**t whether customers understand or not. It is anticipated that the changes will take a few weeks to implement – and after that you’re f**ked!"

Well it went something like that, anyway.

nice one