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Royal Mail delivers such a sorry bunch

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TrueBlueTerrier
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Royal Mail delivers such a sorry bunch

Post by TrueBlueTerrier »

http://www.bexhillobserver.net/news/bex ... _1_2634850" onclick="window.open(this.href);return false;
sorry flowers.jpg
A QUICK knock at the door followed by the sight of a rapidly retreating postman roused the suspicions of Bexhill resident, Jeremy Lovegrove. And when he picked up a box lying on the doorstep, he immediately understood the reason for the “express delivery”.


For it was, in fact, quite the reverse. The box - marked first class mail and delivered last Thursday morning, April 21 - contained a bouquet of white lilies for his partner, mother-of-three Christine Monger.

And it should have reached her on April 3 - Mothering Sunday.

Mr Lovegrove, of Chantry Avenue, said: “Christine’s son and daughter in the UK, Dave and Steph, had arranged for the flowers to be sent to her as a Mother’s Day gift, and they had told her to expect them.

“But when they didn’t arrive she pinned a note on the door asking for them to be left, even if we were out. They eventually turned up last Thursday, more than two weeks late, and as you might imagine, were by then only fit to be thrown straight onto the compost heap.

“It was bitterly disappointing for both her and her children, as family events are particularly important to Christine and she feels very let down by the Royal Mail.”

The flowers had been despatched in good time by Charity Flowers Direct, a company working in conjunction with Guernsey Flowers Limited, which donates 15 per cent of the order price - not including postage or VAT - to one of more than 350 charities of the customer’s choice.

The Channel Islands based enterprise, whose bouquets retail for around £24 and which had sent the flowers in a presentation box by first class mail, had no comment to make.

Despite having full details of Mr Lovegrove’s complaint placed before it on the same day the wilted flowers were delivered, and a subsequent telephone enquiry on Tuesday, the Royal Mail’s south east regional press office had offered no response by the time the Observer went to press.
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Lounge Lizard
EX ROYAL MAIL
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Joined: 06 Aug 2007, 21:54

Re: Royal Mail delivers such a sorry bunch

Post by Lounge Lizard »

“But when they didn’t arrive she pinned a note on the door asking for them to be left, even if we were out." - and then there would have been a complaint if someone had stolen them from the doorstep. :shock:
“It was bitterly disappointing for both her and her children, as family events are particularly important to Christine and she feels very let down by the Royal Mail.” - but not quite important enough to actually see each other :crazy:
"The Channel Islands based enterprise, whose bouquets retail for around £24 and which had sent the flowers in a presentation box by first class mail, had no comment to make." - perhaps because they sent them late or addressed them incorrectly. :shock:
bexhil palace
Posts: 505
Joined: 18 Jul 2007, 11:54
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Re: Royal Mail delivers such a sorry bunch

Post by bexhil palace »

Here we go again, we have got the planners in at the moment, i'm sure they will rectify any problems that we have. :left: