MP's anger over xmas Post Office queues

[TrueBlueTerrier]

http://www.irvineherald.co.uk/ayrshire- ... -27865275/" onclick="window.open(this.href);return false;

IRVINE’S busy Post Office is only working with half staff during the busiest time of the year, an MP claimed this week.

Furious Central Ayrshire MP Brian Donohoe is to raise the lack of counter staff with PO bosses after he learned only four of the eight counters are open. He said he had received many complaints from customers who had to wait for up to 15 minutes.

Mr Donohoe said: “There are never more than half the counters open regardless of the time of day.”

The MP said he will raise the matter with Royal Mail and Post Office managers to seek assurances that the premises will be fully staffed.

He went on: “I have even had a constituent say they used the office three times in a single day – in the morning, at lunch time and against at 5pm.

“On none of these occasions were there more than three people serving and that’s despite a massive queue resulting in a waiting time of at least a quarter of an hour. This is not good enough. Extra efforts should be made at this time of year to ensure customers are served quickly.”

[POSTMAN]

customers who had to wait for up to 15 minutes.

Blimey! Wish i could wait that long at my one.

[Judgee]

What a disaster a whole 15 minutes wait whatever next!

[kaitlynn8]

should come to our post office 10 miles down the rd from irvine it can be that on a normal day lol sometimes more than a 15 mins wait .. esp on a monday morning queue

[ripio]

He went on: “I have even had a constituent say they used the office three times in a single day – in the morning, at lunch time and against at 5pm.

“On none of these occasions were there more than three people serving and that’s despite a massive queue resulting in a waiting time of at least a quarter of an hour. This is not good enough. Extra efforts should be made at this time of year to ensure customers are served quickly.”

Maybe if people like that got their act together and only went once in a single day, there wouldn't be a queue!