Delivery warning for online buyers

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Thousands of online shoppers may not receive their goods by Christmas after snow crippled some deliveries, it has been disclosed.

Royal Mail said it was doing "everything possible" to ensure the post arrived on time.

But it said the "severe weather and road conditions" meant reaching some addresses was not possible.

"More than 95% of Royal Mail's operation is working completely normally but, in a very small number of areas, some deliveries have been subject to disruption as the severe weather and road conditions mean that we cannot get to some addresses safely," said a Royal Mail spokeswoman.

"We are keeping the mail moving and doing everything possible to deliver all letters and parcels by the latest recommended posting dates for Christmas."

A spokeswoman for supermarket chain Asda said some deliveries had been cancelled because of the conditions.

"Clearly, the weather has led to issues in a small number of cases," she said.

"We are doing everything we can to get deliveries to people."

She said deliveries would continue into Christmas Eve.

Many people shopped online to avoid high street crowds and take advantage of low prices.