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question on Special Delivery 9.00 AM

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savo
EX ROYAL MAIL
Posts: 411
Joined: 05 Feb 2009, 20:54
Gender: Male

question on Special Delivery 9.00 AM

Post by savo »

Anyone familiar with how the compensation works for this service ?
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Covered for up to £50

When you use Special Delivery™ 9.00am you can claim compensation up to £50 or the value of the item, whichever is the lower. If the item is more valuable you can buy additional compensation cover up for up to £2,500.

You can claim compensation for late delivery in writing within 14 days of posting. Remember to include your proof of purchase receipt.

You can also claim compensation for loss or damage in writing within 12 months of posting, as long as you include your proof of purchase receipt.
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I have pasted that off the official site, i am asking specifically about the compensation for late delivery
Whether the £50 is also paid for late delivery, as well as for loss/damage ? ==================================================================================================
'Dear chief secretary, I'm afraid to tell you there's no money left,' ( Liam Byrne MP )
savo
EX ROYAL MAIL
Posts: 411
Joined: 05 Feb 2009, 20:54
Gender: Male

Re: question on Special Delivery 9.00 AM

Post by savo »

Oops i found some more info... looks like you just get money refunded if it is delivered late.

# What if something goes wrong?

Please keep your proof of posting receipt. If your item is not delivered on time we’ll refund your money providing you have your proof of posting and claim within 14 days of posting.

If your item gets lost or damaged while it’s in our care, you can make a claim for compensation or consequential loss. Learn more about compensation
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'Dear chief secretary, I'm afraid to tell you there's no money left,' ( Liam Byrne MP )