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Delivery safeplace

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woofwoof
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Joined: 13 Apr 2007, 16:23
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Location: stinky land

Delivery safeplace

Post by woofwoof »

https://www.hulldailymail.co.uk/whats-o ... t-11189351

There are some places the Royal Mail says it 'can’t' leave parcels - even if the householder has requested it
Royal Mail says it "can’t" leave parcels if your Safeplace is in one of four categories. If yours is on the list, it may be worth changing it now - especially with more parcels due to arrive in the run-up to December 25.

For example, posties won't be able to leave your parcel if the delivery needs a signature or if leaving it there wouldn’t be safe. In those cases, customers should update their Safeplace preferences if the current option is considered unsuitable.

Safeplace is available on Royal Mail 24 & 48 and Tracked 24 & 48 services, and it’s free to use. Royal Mail confirms: "We can't leave an item in a Safeplace" if:

The location is not secure (like a doorstep or recycling bin)
The item could be damaged by bad weather
It’s unsafe for us to reach the spot
The item needs a signature, age, or ID verification
It further explains that just because you leave a Safeplace, it does not guarantee delivery. It explains: "in a very small number of cases, it won't be possible to follow the customer's Safeplace instructions.

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"Examples of these include: if it would be dangerous for us to access the nominated point; if the item would be exposed to bad weather; or if the nominated point is clearly insecure. As an example, places we wouldn’t consider safe are bins, including recycling bins, doorsteps and underneath parked cars."

What is an approved Royal Mail 'Safeplace'?
Royal Mail says your chosen Safeplace should be a secure, weatherproof location on your property that’s out of sight but easy for staff to reach. It also says leaving parcels in recycling bins does not count as a Safeplace.

What do Royal Mail do if they can't leave my parcel in my Safeplace?
The postal service says it will try to leave your item with a nearby neighbour. If that isn’t possible, it will take the item back to the delivery office and leave a card telling you where it is.

You might also receive an update by email and/or text. If the item has been taken back to the delivery office, you can either book a redelivery or collect it in person.

Are Royal Mail cutting jobs?
Royal Mail says it plans to cut up to 2,500 jobs by the end of next year as part of a shake-up. The company says it’s reacting to fewer letters being delivered and more parcels being sent. The cuts would be about 2% of its 131,000 staff, and posties and drivers are not expected to be affected.
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POSTMAN
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Joined: 07 Aug 2006, 03:19
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Re: Delivery safeplace

Post by POSTMAN »

Image
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
funkflex55
Posts: 821
Joined: 04 Sep 2022, 22:58
Gender: Male

Re: Delivery safeplace

Post by funkflex55 »

POSTMAN wrote: ↑
Yesterday, 16:16
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I'm glad you posted this. Safe place isn't a real thing is it. It's always a calculated risk of parcel hide and seek. I've not had many complaints so I must be ok at it.
Mr Rush
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Joined: 05 Aug 2011, 14:27
Gender: Male

Re: Delivery safeplace

Post by Mr Rush »

woofwoof wrote: ↑
Yesterday, 16:05
The location is not secure (like a doorstep or recycling bin)
Tell that to some colleagues. It's one thing to apologise for your own actions, it's another to tell someone PF doorstepped their item and if they don't have it then I don't know who does. Unsurprisingly I recognised the name of the person who "delivered" it from a previous incident. Wave of the future, if you know what I mean.
The machine stops.
GRS
Posts: 829
Joined: 15 Jun 2015, 18:38
Gender: Female
Location: South West

Re: Delivery safeplace

Post by GRS »

Unfortunately the way things are now with the sheer workload RM have to decide if they want us to stand & wait at every doorstep or do the Everi/Amazon knock & run. In fact Evri/Amazon have moved on from knock & run to drop & run as they generally don’t even knock anymore.

220 parcels & 1C items on a Saturday ain’t getting anywhere near done if you knock & politely wait around for a couple of minutes while the occupants get themselves out of bed at 11am!!