Homeowners are being urged to take action in order to protect their pets and Royal Mail workers
Royal Mail has issued a new message to all UK homeowners with dogs. The postal service shared the alert with pet owners in order to help protect workers and customers.
In the message, Royal Mail urged owners to consider signing up for a free Blue Cross UK webinar. It says the session explains how households can help keep delivery drivers safe while also protecting their pets. The plea comes after thousands of postal workers were attacked by pets in 2025.
Signposting the webinar on Facebook, Royal Mail said: "If you have a dog, consider signing up to Blue Cross UK's free webinar for top tips and advice on how to protect yourself, your dog, and our posties. There were 2,197 dog attacks on our posties last year."
The postal service reposted a Blue Cross UK slideshow, which advertises the webinar and claims that many dogs find deliveries overwhelming. Blue Cross UK said there's an upcoming webinar on May 12 at 7.30pm.
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The animal charity wrote: "Does your dog find deliveries overwhelming? You aren't alone. Many dogs do. Join us for a free webinar packed full of simple, practical ways to help your dog feel calmer when the doorbell rings."
For owners looking for advice now, the Royal Mail website offers dog awareness tips. Explaining why the guidance is important, the website said: "Even the most lovable dog can be a danger to postal staff. Dogs are territorial by nature and if they feel they need to protect their family, they can become unpredictable."
Royal Mail's top tips for dog owners:
Royal Mail offers tips and tricks for dog owners on its website. The tips include:
Make sure your pet is out of the way before the postman or postwoman arrives
Don't open your door if your dog is behind you
If you have a back garden, please close off the access, in case your dog could get around to the front when the postman or postwoman calls.
Make sure children don't open the door, as dogs can push by
Give your dog some food or a toy while your mail is being delivered
Wait 10 minutes after your mail has arrived to let your pet back into your hallway.
Royal Mail adds: "If it’s not practical for you to keep your dog away from a postman or postwoman delivering your mail, please consider fitting a secure mailbox on the edge of your property."
The postal service also offers a free poster that homeowners can download to display outside their home. The postcard lets delivery workers know the homeowner needs time to secure their dog before opening the door.