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Brighton woman gets Christmas card in April amid Royal Mail delays

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TrueBlueTerrier
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Brighton woman gets Christmas card in April amid Royal Mail delays

Post by TrueBlueTerrier »

https://uk.news.yahoo.com/woman-gets-ch ... 00511.html

A Brighton woman said she received a Christmas card last week due to postal delays.

City residents have missed hospital appointments and suffered financial losses as a result of sorting issues and severe delays to Royal Mail's postal service.

Mel Chan, from Brighton Marina, claimed in a comment on social media that a letter sent in December 2025 arrived just last week – four months late.

"Last week [we] received our Christmas card from [our] parents! I know my mother would’ve posted it very early," she said.

Peter, from Hove, has experienced issues with sending and receiving important correspondence since June last year, when a delay in the delivery of documents resulted in a delay in the completion of his house move.

Speaking to The Argus, he said: "It’s a stressful time moving, waiting to confirm things, so the last thing you want is [Royal Mail] to let you down.

"I used guaranteed next day delivery tracked and it cost something like £25. It was my conveyancing contract to purchase when I’m living now but it never got to my solicitor in time. They require you to pay extra for special services but then don’t deliver those special services.

"I complained to Royal Mail, and it turned out it was sitting in the sorting office for days before it was finally delivered. They said ‘whoops, sorry we didn’t perform as we should’ve done – we’ll reimburse you for the cost of the stamp’. They wouldn’t allow me to claim compensation for any other losses I incurred."

Peter said he "lost out financially" in April this year after an "urgent" letter from his bank arrived three weeks late.

"I applied for a new ISA just before the end of the tax year and my bank sent me a letter to say there was some mistake in the request that needed sorting. It took three weeks for the letter to arrive and by then I’d missed the deadline.
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dazzler123
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Re: Brighton woman gets Christmas card in April amid Royal Mail delays

Post by dazzler123 »

Happy Xmas!