https://www.itv.com/news/2025-10-29/cap ... ess-scheme
The first compensation scheme for victims of the Post Office Capture scandal has been launched.
Capture, which was a precursor to the infamous Horizon system, led to a number of sub-postmasters being accused of “accounting malpractice,” with some having their contracts terminated.
Some resigned, while others were prosecuted or had to pay money back.
Earlier this year, in a move to "right the wrongs of the past," the government announced the new redress scheme for those affected by the faults of Capture between 1992 and 2000.
Eligible postmasters will receive immediate preliminary payments of £10,000, with an independent panel then assessing final awards through a banding model ranging from £10,000 to £300,000.
In exceptional cases, awards may exceed the upper limit.
The scheme launches with an initial phase for 150 claimants to ensure the process is fair and accessible before wider implementation.
Post Office 'Capture' cases head to Court of Appeal
Post Office Inquiry: Horizon scandal drove 13 people to suicide, report finds
It comes after the government accepted findings from an independent investigation by Kroll Associates, which concluded there was a reasonable likelihood that Capture created financial shortfalls for postmasters.
At least 40 former sub-postmasters claimed they were wrongly accused of theft due to errors in the Capture system, ITV News reported last year.
Separately, as of the end of September, the Horizon redress schemes have paid out over £1.2 billion to more than 9,000 victims.
Who can apply to the Capture compensation scheme?
Postmasters are eligible to apply if they:
Were a postmaster between 1992 and 2000
Used the Capture system in their branch
Suffered a financial shortfall as a result of a Capture software error
Applications from relatives of deceased postmasters or those needing additional support will also be accepted.
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Capture IT scandal: Postmasters could receive £300,000 under new compensation scheme
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Capture IT scandal: Postmasters could receive £300,000 under new compensation scheme
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