An Evri courier has been dropped from making deliveries on behalf of the company after being caught on video tossing parcels around outside a home in Cornwall. CCTV footage of the incident shows two men making deliveries on behalf of Evri in the village of St Stephen, near St Austell.
In the video, one of them can be seen dropping a parcel in a garden before he opens the back of the van and watches other parcels fall out on to the ground without making an effort to catch them. The two men can then be seen pulling out more parcels from the van and tossing them on the floor. One of them even pushes a parcel out the way with his foot.
Emma Morton, who captured the CCTV footage - which you can watch above - at her home, said she witnessed the incident while waiting for her parcels to be delivered on Friday, May 30. She told CornwallLive she decided to go out and speak to the two men about the potential of them damaging parcels by throwing them around and dropping them.
She can be heard in the video saying: "I hope those parcels aren't damaged", before one of the men can be heard asking her if one of her parcels was damaged. While Emma said hers luckily weren't damaged, she said they, along with others, easily could have been.
Emma told CornwallLive that her usual Evri driver was away on holiday at the time and these two men were covering the round on that day. She said: "I was annoyed more than anything else. Luckily, my parcels weren't damaged. One of them was a couch roll so that couldn't really be broken but the other one was a beauty box which could have easily been broken.
"[One of the men] was so rude to me after I went out to speak to them. He asked what my problem was and if my parcel was damaged but I said I didn't know.
"It was just the chaos of it when I was watching them and the disrespect of him when I spoke to him about it."
A spokesperson for Evri has since said the behaviour of the courier in question does not reflect the company's high standards and as such, he will no longer be delivering on behalf of Evri. They said: "Every parcel matters to us, and this behaviour does not reflect the high standards we usually see from the vast majority of our couriers.
"We have investigated the matter and the courier in question, who was providing temporary cover on this day, will no longer be delivering on behalf of Evri."