Quadient has announced a new partnership with Morrisons which will see Parcel Pending by Quadient parcel lockers installed at 230 Morrisons Daily stores by spring 2025.
All of Morrisons circ. 1,000 wholly owned Morrisons Daily convenience stores have a parcel solution offer and this new partnership will enable consumers to pick up and return parcels from Royal Mail, Evri, DPD and UPS.
Michael Weightman, convenience trading director at Morrisons, said: “Customers have told us that they want a broader range of services when it comes to parcel pickups and returns so we’re delighted to be expanding the options available at our Morrisons Daily stores via this partnership with Quadient.”
Quadient’s consumer research shows that people appreciate the positive impact businesses make by hosting lockers, for instance reducing traffic on local roads by decreasing the volume of delivery van journeys.
The research also uncovered a tangible benefit for retailers; when visiting lockers hosted at stores, more than half of consumers make additional purchases.
“Our lockers seamlessly integrate into people’s daily routines, making parcel pickup and drop-off more convenient than ever.
“This partnership with Morrisons Daily will enhance accessibility for communities across the UK,” said Katia Bourgeais Crémel, director, lockers automation for Europe at Quadient.
“Our vision is to build an open, carrier-agnostic locker network that provides consumers with greater flexibility and retailers with new opportunities to engage customers—driving footfall, enhancing the shopping experience and boosting in-store sales.”
Quadient’s secure parcel lockers automatically notify customers when parcels are ready for collection, providing a pickup code and barcode customers use to open the secure locker compartments.
Customers returning items may use the lockers’ built-in label printer, meaning they may send items back even if they don’t have a printer at home.