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Data breach click&drop

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theotherone
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Data breach click&drop

Post by theotherone »

https://news.sky.com/story/royal-mail-d ... s-12735690

Royal Mail has experienced a data breach where customers have seen the information of others users.

A statement on Royal Mail's Click and Drop status updates website said: "We have been made aware there was an issue affecting Click & Drop that meant some customers could see other customer's orders.

"As a protective measure, we have stopped access to Click & Drop temporarily."

The issue was first acknowledged by the company on Tuesday afternoon when it said it was investigating issues with accessing Click and Drop and orders not appearing for users.

Later that afternoon the issue was being treated as "the highest priority", the Click and Drop status updates website said.

Complaints on Twitter in response to the status updates had been mounting through the afternoon.

Some users reported seeing details of people's orders, business's order history and their customers details.
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POSTMAN
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Re: Data breach click&drop

Post by POSTMAN »

Royal Mail's IT department are notoriously crap!
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
enskied
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Re: Data breach click&drop

Post by enskied »

He's an IT TWAT
Dorset Plodder
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Re: Data breach click&drop

Post by Dorset Plodder »

I thought the IT section was just half a dozen spotty students on work experience, working for Mc Donalds Luncheon Vouchers in lue of pay! :cuppa
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)
goneaway
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Re: Data breach click&drop

Post by goneaway »

On the subject of the Click and Drop website for online, postage, has anyone noticed when you attempt to purchase a label, you are forced to pick a slot for Parcel Collect? The only way to get out of having the parcel collected from your home is to remove the collection item from the "basket" and it's not obvious you can do this. I can't find any way to opt out of Parcel Collect beforehand.

Is this because the IT bods were incompetent in setting up the website, or perhaps a deliberate ploy from the marketing people to force online customers down the route of Parcel Collect from their homes, to promote the ill-fated service, which Royal Mail seem to struggle to even give away for free?
goneaway
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Re: Data breach click&drop

Post by goneaway »

No doubt the data breach will result in a massive fine from the regulator. There's today's £1million loss :roll: