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attendance calls

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eddieb
Posts: 25
Joined: 16 Apr 2008, 18:50

attendance calls

Post by eddieb »

could somebody please remind me what is the attendance call rate for a hct cheers ,eddie
obscurityknocks
Posts: 195
Joined: 01 Jan 2012, 12:17
Gender: Male

Re: attendance calls

Post by obscurityknocks »

eddieb wrote:could somebody please remind me what is the attendance call rate for a hct cheers ,eddie
Dont think there is a specific one for HCT's its a set figure in georoute that gives 25 attendance calls per 500 calls and you will have to have had a packet sample for a week pre park and loop to determine whether delivery requires more time than you get from georoute. If it does then planner will add it in as MIRA (manual intervention) but most dont bother so you end up with a wrong time for your duty span due to not having enough time to deliver all your packets. Then you have an argument every day with the manager who says that georoute says you can do it in 4 hours 30 mins when you really know it takes 5 hours 15 mins.
eddieb
Posts: 25
Joined: 16 Apr 2008, 18:50

Re: attendance calls

Post by eddieb »

I seem to remember reading that there is a lower rate for hct,s than for p&l
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: attendance calls

Post by fishtank »

eddieb wrote:could somebody please remind me what is the attendance call rate for a hct cheers ,eddie
Q. Is there a standard number of what we call attendance calls built into delivery routes?

A. Yes they are as follows
• 17 per 500 Delivery Points for walking and cycle (4 ofthe 17 deemed unsuccessful)
• 18 per 500 Delivery Points for HCT (4 deemed unsuccessful)
• 20 per 500 Delivery Points for Van / Shared van (5 deemed unsuccessful)

According to Bob. :neutral:
good times, bad times you know I've had my share
eddieb
Posts: 25
Joined: 16 Apr 2008, 18:50

Re: attendance calls

Post by eddieb »

thanks fishtank thought i had seen it somewhere
obscurityknocks
Posts: 195
Joined: 01 Jan 2012, 12:17
Gender: Male

Re: attendance calls

Post by obscurityknocks »

fishtank wrote:
eddieb wrote:could somebody please remind me what is the attendance call rate for a hct cheers ,eddie
Q. Is there a standard number of what we call attendance calls built into delivery routes?

A. Yes they are as follows
• 17 per 500 Delivery Points for walking and cycle (4 ofthe 17 deemed unsuccessful)
• 18 per 500 Delivery Points for HCT (4 deemed unsuccessful)
• 20 per 500 Delivery Points for Van / Shared van (5 deemed unsuccessful)

According to Bob. :neutral:
Wonder if the unsuccessful figure will change when we leave them with any neighbour within a 2 mile radius :Very Happy
hans solo
Posts: 3279
Joined: 06 Feb 2011, 18:08
Gender: Male

Re: attendance calls

Post by hans solo »

fishtank wrote:
eddieb wrote:could somebody please remind me what is the attendance call rate for a hct cheers ,eddie
Q. Is there a standard number of what we call attendance calls built into delivery routes?

A. Yes they are as follows
• 17 per 500 Delivery Points for walking and cycle (4 ofthe 17 deemed unsuccessful)
• 18 per 500 Delivery Points for HCT (4 deemed unsuccessful)
• 20 per 500 Delivery Points for Van / Shared van (5 deemed unsuccessful)

According to Bob. :neutral:
i had to write out 15 p739s wed for walking lwt duty god knows how many successful items should this be accountable into duty span before delivery