Delivering to a neighbor (officially)

[SF]

I have some issues with this new system.

With customers being told we will try to deliver to a neighbor, what happens when I don't have time to run around knocking on houses, or if I am on a rural delivery and the neighbor is a 5-10 minute drive back on myself.. Does the customer ring up the office and complain that I didn't try to deliver to a neighbor? Does the customer get the impression that I am a lazy postman?

How can Royal Mail expect us to try and deliver to a neighbor every time nobody answers the door, without giving us more time on our deliveries to allow for trying a neighbor? It's just something else extra Royal Mail are expecting us to fit into our delivery spans.

Some of you may turn around and say that I don't have to deliver to a neighbor and that it is optional, but when all of our customers have been told that we will try to deliver to a neighbor, what happens when I can't because of time constraints? The customer is just going to think the postman didn't try and that he is lazy.

[numberone]

I agree. I brought back about 15 packs today. To have to try a neighbour for each one would add at least half an hour to the day. I was late back as it was. Should be fun when it starts then.

[bag69]

Most people wont know about it. RM sent out a D2D leaflet. Think of all those opt outs who wont of got one. Then all those who got rid of before reading, especially if it was nested. It is just RMs way of saying that no-one has opted out. If you have time do, if you dont dont. Or maybe we all should and claim 1hr each day, who knows how long ? Certainly not RM as they say it will take no longer! Another idea that looks good on paper but wont in practice, especially when all the ot claims go in.

[arnold cheshire]

I have some issues with this new system.

With customers being told we will try to deliver to a neighbor, what happens when I don't have time to run around knocking on houses, or if I am on a rural delivery and the neighbor is a 5-10 minute drive back on myself.. Does the customer ring up the office and complain that I didn't try to deliver to a neighbor? Does the customer get the impression that I am a lazy postman?

How can Royal Mail expect us to try and deliver to a neighbor every time nobody answers the door, without giving us more time on our deliveries to allow for trying a neighbor? It's just something else extra Royal Mail are expecting us to fit into our delivery spans.

Some of you may turn around and say that I don't have to deliver to a neighbor and that it is optional, but when all of our customers have been told that we will try to deliver to a neighbor, what happens when I can't because of time constraints? The customer is just going to think the postman didn't try and that he is lazy.

american no doubt

[SF]

Hah, just american english autocorrect.

[monkeymutha]

Have RM officially said that this won't take us any longer to do?

[bag69]

Not sure about that, but they said that all the trials were absorbed into normal workload!!!! So what do you think?

[SF]

Have RM officially said that this won't take us any longer to do?

Do you think you will have your delivery time increased or have your workload/delivery reduced to allow for it?

Uh, no. You'll just be expected to fit it in alongside the lapsing and various other bollocks put into deliveries over the years without delivery times being adjusted accordingly.

[delboy1969]

I'm just going to carry on with my job as normal. We been delivering the D2D's this week and I have seen a few people chuck them in the bin without reading them. I think a lot of people won't even be aware it exists, they get so much rubbish courtesy of Royal Mail these days a good proportion of them will have gone in the bin without reading!

[fishtank]

Have RM officially said that this won't take us any longer to do?

Yes.
http://stakeholders.ofcom.org.uk/binari ... annex5.pdf" onclick="window.open(this.href);return false;

For the duration of the trial:
(i) There were no reported walk failures as a result of Delivery to Neighbour and as such no negative impact on Quality of Service.
(ii) There were no reported additional delivery costs associated with the delivery of items to neighbours.
(iii) Any extra time taken on walks to complete additional attendance calls was absorbed into existing workloads.

[monkeymutha]

Would be good if someone on one of these trials could post some info on here wouldn't it? Maybe the trials never happened?

[redneck]

Yes, any South Wales members on here, it was in their area supposedly? Pontypridd I think to be more specific. What happened in reality?

[POSTMAN]

Every single fecking trial we have had regardless of what it was or even what we wear has been okayed by those who done the trials.......so we are told.
Go figure.

[north london driver]

Not sure about that, but they said that all the trials were absorbed into normal workload!!!! So what do you think?

if the trails say that it can be absorbed into your workload,then use this to
stop all absorbtion of walks.if managers still want absorbtion of walks then
no one should be doing requests to neighbours.
let the managers decide what is priority.

[mailroyaly]

Anyone know what the unions stance on this is or is billy still on his hols in the caribbean?