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gateway

Got a question for a CWU Rep? And all CWU related matters.
foggylake
Posts: 16
Joined: 11 Jan 2012, 16:41
Gender: Male

gateway

Post by foggylake »

are there any pros or cons to using the gateway service?
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: gateway

Post by Lounge Lizard »

foggylake wrote:are there any pros or cons to using the gateway service?
http://www.motorwayservices.info/london ... ervices_m1" onclick="window.open(this.href);return false;
Pros - convenient if that's where you are :Very Happy ,
Cons - as expensive and poor quality as the rest of them. :sad:
TrueBlueTerrier
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Re: gateway

Post by TrueBlueTerrier »

foggylake wrote:are there any pros or cons to using the gateway service?
:confused :confused :confused - Sorry aint got a clue. Any chance of giving us a context.
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foggylake
Posts: 16
Joined: 11 Jan 2012, 16:41
Gender: Male

Re: gateway

Post by foggylake »

It's part of the grievance procedure and is independent
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POSTMAN
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Re: gateway

Post by POSTMAN »

foggylake wrote:are there any pros or cons to using the gateway service?
foggylake wrote:It's part of the grievance procedure and is independent
The below should give you the answer...
The Gateway Team
This team has responsibility for acknowledgement all complaints and identifying appropriate investigating managers. They take ownership of every case, monitoring its progress alongside supporting the investigators through providing advice and guidance on the policy and procedure. They record and track cases, process appeal requests, follow up any investigating manager recommendations and seek updates on progress 8 weeks after case conclusions.

For contact with the ER Operations team.
FREEPOST
ER Operations Team
Admin Room
Pond Street
Sheffield
S98 6HR
Email address:HRSCGateway@ royalmail.com
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