Universal service

[POSTMAN]

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The universal service means that anyone in the UK can post letters and parcels to any other part of the country at the same affordable rates. And it guarantees one delivery of mail for every UK household and business, each working day, and one collection of mail, six days a week.

Royal Mail's licence requires it to provide universal postal services.

Postcomm’s most important job is to protect the universal service. We assess the impact of every Postcomm policy against the ability to maintain the universal postal service across the UK.