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Signing for recorded/special deliveries yourself.

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
stubaby
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Joined: 22 May 2007, 19:19

Post by stubaby »

mitzi wrote:not bollox at all. the contract for the special including signature is with the sender not the recipient.
Not when there is a letter stating that the postman can sign for items.
That person then takes the responsibility away from the individual contract or no contract.
The sender and the reciever need to resolve it without involving the postman.
No way in a million years would this stand up anywhere.
The basic fact is the postman was following an instruction by the person who lived at this address. He done his job correctly if not by the letter of the law perhaps he could not win either way but he should not be taken down the conduct code that is a misuse of it and is without a doubt victimisation.
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mitzi
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Post by mitzi »

recorded delivery items are standard mail. the sender pays for a signature on delivery, that is a signature as proof of reciept at the address NOT proof of delivery. postpeople should NEVER sign for items.
stubaby
Posts: 220
Joined: 22 May 2007, 19:19

Post by stubaby »

mitzi wrote:recorded delivery items are standard mail. the sender pays for a signature on delivery, that is a signature as proof of reciept at the address NOT proof of delivery. postpeople should NEVER sign for items.
Unless there is an instruction to do so.
Look we have had exactly the same issue with the item going missing and the DOM agreeing the postman was following an instruction from the customer at that address therefore no discipline.
The customer came in and complained and the DOM said its what you have requested us to do and its still done for him to this day.
He works on the oil rigs and he was having problems with items being sent back so he worte the letter covering the postman which is in the back of his walk log.
johnnyp
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Post by johnnyp »

Yesterday my Postie put an R/D through my door and did not even take the Barcode off :shock: Thing is i was in as well :d'oh! I dont agree with it as the sender has paid for a service :whistle still theres worse things going on in the world :cuppa
Edward Hunter
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Joined: 23 May 2007, 22:30

Post by Edward Hunter »

johnnypick wrote:Yesterday my Postie put an R/D through my door and did not even take the Barcode off :shock: Thing is i was in as well :d'oh! I dont agree with it as the sender has paid for a service :whistle still theres worse things going on in the world :cuppa
Exactly, its hardly a hanging offence. RDs are a waste of time. Only the general public dont realise this!
Himaggen
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Re-Deliveries (only slightly on subject)

Post by Himaggen »

Is there a system in place for how re-delivery is decided upon?

I only ask because I've had several in the last couple of months which don't appear to have been requested for re-delivery by the customer. One item was returned to my walk on two occasions over a week and a half even though, as I found out from a neighbour on the second successive failed re-delivery, the customer was in USA and had been for the last three weeks.

A few other of my colleagues are also suspecting that perhaps the re-delivery is being sanctioned by the D.O. and not the customer, is this likely the case and if so is it allowed.
Stormproof
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Post by Stormproof »

Redelivery can only be requested by the customer, if they fail to collect the items are then returned to the sender, after 7 days recordeds are RTS, 3 weeks for packets and specials.
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TrueBlueTerrier
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Re: Re-Deliveries (only slightly on subject)

Post by TrueBlueTerrier »

Himaggen wrote:Is there a system in place for how re-delivery is decided upon?

I only ask because I've had several in the last couple of months which don't appear to have been requested for re-delivery by the customer. One item was returned to my walk on two occasions over a week and a half even though, as I found out from a neighbour on the second successive failed re-delivery, the customer was in USA and had been for the last three weeks.

A few other of my colleagues are also suspecting that perhaps the re-delivery is being sanctioned by the D.O. and not the customer, is this likely the case and if so is it allowed.
They had a spate of that at our DO apparently though they were only doing the ones that had not been correctly endorsed when form left. Has not happened for months now though.
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tomangoe
Posts: 117
Joined: 10 Apr 2007, 18:47

Post by tomangoe »

I've been a postman for twenty odd years and still can't get a definitive answer for this one:If you have a Special or Recorded that's being returned to sender does it still need a signiture? I ask because surely the contract with the sender has been honoured by attempting to deliver to the recipient and they don't pay twice do they! Also,say a Special is returned to sender and a signiture is required what happens if they're not in and a card is left and they don't collect it in the time frame,where does it go then? i had this happen on my walk once and the gaffer hadn't a clue what to do and in the end I got permission (with witnesses) to just post it through. :crazy:
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POSTMAN
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Post by POSTMAN »

If you have a Special or Recorded that's being returned to sender does it still need a signiture?
Definitely need a sig for a reg,and i would of thought a recorded is the same.
As for the other bit,never had that happen where i've been as far as i know. :crazy:
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DGP1
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Post by DGP1 »

POSTMAN wrote:
If you have a Special or Recorded that's being returned to sender does it still need a signiture?
Definitely need a sig for a reg,and i would of thought a recorded is the same.
As for the other bit,never had that happen where i've been as far as i know. :crazy:
In my DO if you get the special from the locker then you get a signature but any recorded just gets delivered (I do the occasional delivery to a business who can get up to 20 recordeds back a day)
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johnnyp
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Post by johnnyp »

tomangoe wrote:I've been a postman for twenty odd years and still can't get a definitive answer for this one:If you have a Special or Recorded that's being returned to sender does it still need a signiture? I ask because surely the contract with the sender has been honoured by attempting to deliver to the recipient and they don't pay twice do they! Also,say a Special is returned to sender and a signiture is required what happens if they're not in and a card is left and they don't collect it in the time frame,where does it go then? i had this happen on my walk once and the gaffer hadn't a clue what to do and in the end I got permission (with witnesses) to just post it through. :crazy:
Im from the old school and was trained up at Kings Cross and was told once a Reg/Recorded always a Reg/Recorded,so thats what i do signiture all the time.When a Reg is RTS and 739 is left at our office after 3 weeks we post through the door as delivered,seems a bit silly to me ,we should just 739 again untill they collect or ask for re delivery.
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Post by dvbuk55 »

disgruntledpostie1 wrote:
POSTMAN wrote:
If you have a Special or Recorded that's being returned to sender does it still need a signiture?
Definitely need a sig for a reg,and i would of thought a recorded is the same.
As for the other bit,never had that happen where i've been as far as i know. :crazy:
In my DO if you get the special from the locker then you get a signature but any recorded just gets delivered (I do the occasional delivery to a business who can get up to 20 recordeds back a day)
Well you should use a bulk delivery card - a signature is STILL required when the RD or SD is returned to the originator in order to update the T&T.