Million pounds a day

[twoloops]

So often we have to go back and collect the parcels at the end

Tap item not available for collection on PDA tell him to re-book it, job done, thank me later

[ted_e_bear]

We have one guy on our round that gets between 15 and 50 parcels collected per day (the most I’ve done is 52 when we first started doing it but now it’s usually below 30)

They’re mostly small parcels and it all fits in 2 sacks

But his house is near the beginning of our round and we have a crappy little combo van that isn’t big enough to fit our parcels (for delivery) in

We have asked for a larger van and used to have one but it got written off and all our other bigger (newer) vans got sent to a neighbouring depo who’s in a clean air zone

So often we have to go back and collect the parcels at the end

It takes about 10mins to get from the end of our round back to the beginning in light traffic, when we’re working later and hitting the school run traffic it can take 25min

It costs petrol and time, which is fine because I get paid the overtime for it but it’s not cost effective for the company

If people are getting that many parcels collected then they should be paying for it

Two options:
1. Discuss with your manager, it doesn't have to be you personally that collects from this customer, anyone can, if it's an issue then possibly they can arrange for someone with more capacity to do it.

2. Leave the loop until last when your vans nearly empty instead of doing it 1st.