Tracked Parcels & Delivery Window

[tractorboy2]

Thanks for providing the information Head of Delivery Design (not a very good Pseudonym in my opinion). A few thoughts from the Posties point of view:

Head of Delivery Design

"The “Estimated Delivery Windows” are provided to a subset of RM Tracked customers who provide the SMS number and/or email details for us to be able to communicate with them about their item.[/u]
We call them "Sad People" who have nothing better to worry about.

Who are the "Sad People" you reference. ?

The people I'm referring to Tractorboy are the one's who stand in their porch waving their idiot-phones saying, "You've got a Parcel for me ... I've just recieved a text"!

No Shite Sherlock I know that because I've just zapped the parcel to say I've delivered it. Apparently they're known as "Subset of RM Tracked customers". Like I say I just call them .... Sad

The CUSTOMER here is surely the sender , I get texts myself saying that "We have your parcel". I didn't request notification of this , or the expected delivery window.

[Dorset Plodder]

Apparently they're known as "Subset of RM Tracked customers". Like I say I just call them .... Sad

The CUSTOMER here is surely the sender , I get texts myself saying that "We have your parcel". I didn't request notification of this , or the expected delivery window.

I see what you were getting at now Tractorboy. Mea Culpa

Yes the Old Argument about who is the actual customer? I'm was referring to those "Sad" people that sit at their laptop monitoring where their parcel is on an hourly basis. In my house a parcel turns up, it's normally stuck in the corner for a few days (if not weeks) before my Missus gets around to wrapping it for Christmas.