Bullying and harassment in delivery offices

[craig uk]

You are the Union if the behaviour is unacceptable then don't accept it. Agitate, meet like minded people and organise, put in a grievance, contact branch, even tell the manager you find it unacceptable. You local unit may be ignoring it but as they say the squeakiest wheel gets the most attention.

I must admit telling a manager you find their behaviour unacceptable is scary, but the outcome was worth it.

a few people have put grieveces in against him,nothing has been done and there lives are made harder by refused holidays,threats taking overtime away from you etc.

[raged1999]

I am a new Union rep in my office. You know what, I am not the union.... you are, I just represent what you want. It HAS to start with you standing up for yourselves. Being union rep is very, very daunting. I can only do this with my peoples support. That starts with you standing your ground and THEN bringing the union rep in when things can not be resolved. I have found that, too many times, I am expected to fight everybodys corner for them. That is simply not possible. We have exactly the same problems in our office. I am trying to stop it, trying very hard... but if you do not stand your ground, it leaves us with nowhere to go.

[NWpostie]

the bullying and intimidation at our delivery office by the dom and his pet chihuahuas is laughable at best. they keep gnashing their teeth when you say "no". they are spiteful and childish if you cant handle your workload in your specified time and if you say you will only work your contracted hours they threaten to withdraw all future overtime or take you off your duty to collate thousands of leaflets for each frame for the following day. this management team all have small brains The dom is a control freak. I liken him to Nick Clegg. talks the talk but cant walk the walk. his latest intimidation method is to contact staff off with work related stress. he says its not a recognised condition, even with a doctors note and bullies the postie by saying he will cut off pay and even asks for you to pay back any days you have had off with the condition. the real problem is he lacks management skills and empathy - although he shows loads of that to his blonde assistant.
He cant cover jobs at the moment as people are off on holiday or on the sick. so he hassles crocked posties by citing "managers decision". and judging by his behaviour he sadly lacks this. cause if ATOS and the doc agree you are not fit to work - how on earth do you each his decision that they are. the filter from his brain to his mouth is twisted.
When is the Union going to say "enough is enough" and bring duty of care back into the delivery offices. When will each postie be given the opportunity the speak out and say how it is without fearing intimidation. Its time to put the fox amongst the hen house!!!

Your DOM is a dick,and not only is he a dick but he is an arrogant dickhead who thinks he's above the law,firstly he is not allowed to stop pay,it is in your contract to be paid,secondly he is not a medical expert and thirdly in not recognizing `work related stress` he is opening himself up to somebody doing him and Royal Mail for vicarious liability.
Sometimes I wonder just what the union is playing at in some offices.

General Mannerheim and Maboo its probably a bit late anyway, but I would advise you to edit your post identifying the delivery office in question.

[General Mannerheim]

Eh?
Why where does it say the delivery office in question.
I could point you to half a dozen offices in my division that Maboo scenario could fit.

[NWpostie]

Eh?
Why where does it say the delivery office in question.
I could point you to half a dozen offices in my division that Maboo scenario could fit.

For some reason your original quote is showing the delivery office to me, yet when I quoted you it has been amended automatically.

I have attempted to copy and paste here maybe you can see it.

Re: Bullying and harassment in delivery offices

Postby General Mannerheim » Mon Jul 07, 2014 6:24,pm

maboo wrote:the bullying and intimidation at * (POSTMAN EDIT) delivery office by the dom and his pet chihuahuas is laughable at best. they keep gnashing their teeth when you say "no". they are spiteful and childish if you cant handle your workload in your specified time and if you say you will only work your contracted hours they threaten to withdraw all future overtime or take you off your duty to collate thousands of leaflets for each frame for the following day. this management team all have small brains The dom is a control freak. I liken him to Nick Clegg. talks the talk but cant walk the walk. his latest intimidation method is to contact staff off with work related stress. he says its not a recognised condition, even with a doctors note and bullies the postie by saying he will cut off pay and even asks for you to pay back any days you have had off with the condition. the real problem is he lacks management skills and empathy - although he shows loads of that to his blonde assistant.
He cant cover jobs at the moment as people are off on holiday or on the sick. so he hassles crocked posties by citing "managers decision". and judging by his behaviour he sadly lacks this. cause if ATOS and the doc agree you are not fit to work - how on earth do you each his decision that they are. the filter from his brain to his mouth is twisted.
When is the Union going to say "enough is enough" and bring duty of care back into the delivery offices. When will each postie be given the opportunity the speak out and say how it is without fearing intimidation. Its time to put the fox amongst the hen house!!!



Your DOM is a dick,and not only is he a dick but he is an arrogant dickhead who thinks he's above the law,firstly he is not allowed to stop pay,it is in your contract to be paid,secondly he is not a medical expert and thirdly in not recognizing `work related stress` he is opening himself up to somebody doing him and Royal Mail for vicarious liability.
Sometimes I wonder just what the union is playing at in some offices.

[POSTMAN]

Eh?
Why where does it say the delivery office in question.
I could point you to half a dozen offices in my division that Maboo scenario could fit.

For some reason your original quote is showing the delivery office to me, yet when I quoted you it has been amended automatically.

I have attempted to copy and paste here maybe you can see it.

Re: Bullying and harassment in delivery offices

Postby General Mannerheim » Mon Jul 07, 2014 6:24,pm

maboo wrote:the bullying and intimidation at * (POSTMAN EDIT) delivery office by the dom and his pet chihuahuas is laughable at best. they keep gnashing their teeth when you say "no". they are spiteful and childish if you cant handle your workload in your specified time and if you say you will only work your contracted hours they threaten to withdraw all future overtime or take you off your duty to collate thousands of leaflets for each frame for the following day. this management team all have small brains The dom is a control freak. I liken him to Nick Clegg. talks the talk but cant walk the walk. his latest intimidation method is to contact staff off with work related stress. he says its not a recognised condition, even with a doctors note and bullies the postie by saying he will cut off pay and even asks for you to pay back any days you have had off with the condition. the real problem is he lacks management skills and empathy - although he shows loads of that to his blonde assistant.
He cant cover jobs at the moment as people are off on holiday or on the sick. so he hassles crocked posties by citing "managers decision". and judging by his behaviour he sadly lacks this. cause if ATOS and the doc agree you are not fit to work - how on earth do you each his decision that they are. the filter from his brain to his mouth is twisted.
When is the Union going to say "enough is enough" and bring duty of care back into the delivery offices. When will each postie be given the opportunity the speak out and say how it is without fearing intimidation. Its time to put the fox amongst the hen house!!!



Your DOM is a dick,and not only is he a dick but he is an arrogant dickhead who thinks he's above the law,firstly he is not allowed to stop pay,it is in your contract to be paid,secondly he is not a medical expert and thirdly in not recognizing `work related stress` he is opening himself up to somebody doing him and Royal Mail for vicarious liability.
Sometimes I wonder just what the union is playing at in some offices.

*Teebs edited it earlier but one post got through,i've edited it all now just in case.

[POSTMAN]

And if you guys are up for it and you're going through hell,keep your head down for a while,then inform Moya justsayit@royalmail.com
You will obviously have to name names the office ect but do it anonymously.

Or if you want to,as I have already done one this week with feedback that it's being investigated,give me the info and i'll pass it on.

[XCHpostie]

Endemic, and condoned at every level in the company from the top down.

[supernova]

Endemic, and condoned at every level in the company from the top down.

Then ignored and brushed under the carpet.

[woofwoof]

And if you guys are up for it and you're going through hell,keep your head down for a while,then inform Moya justsayit@royalmail.com
You will obviously have to name names the office ect but do it anonymously.

Or if you want to,as I have already done one this week with feedback that it's being investigated,give me the info and i'll pass it on.

What post

[heckster]

this bullying and harassment to book over has gone full circle. years ago I was bullied to work over. now in van sharing I am bullied because I book over. the revisions never took into account attendance calls. so I know book over nearly every day, guys in my office love it, they get overtime everyday without having to absorb or merge! what a company this is

[Fatyud88]

This is how it goes in my office,
Postie - 8 45am “Boss got to much on today won’t be able to finish in time“
DOM - “your not due out till 10 30 it’s a bit early telling me now come back when your about to go out we will access the situation then”
Postie “Ok”
10 15 am Postie - “Boss still won’t be able to finish in time to much on won’t be able to do tracked or packets”
DOM - “it’s a bit late telling me now pal I have nobody and I mean nobody to cover anything on your duty, tell you what leave the packets just take the tracked”
Postie - “I’m not going over boss”
DOM “come and see me in the morning and I will pay you what you went over” Walks away!
DOM comes back "if your telling me you can't finish those two walks and the tracked and the mail traffic is down today well I will be speaking to you tomorrow on a performance issue"
Postie looks for Union rep, Union rep has been in early and long gone.

spot on, i get this daily, i work on a 10am-6pm hybrid duty and cannot finish on a weds thurs fri. I have to be back and out for my collection at 4pm, fat chance i am still delivering around this time.
When i tell the manager on arrival he says cant cover it because everyone is out the door. even been threatened to be sacked by a previous manager who told me to finish delivery after my collection at 6pm

[MisterPostie]

I haven't posted for ages as we got an amazing DOM who ran our office very very well. Of course there were issues, but he treated people as adults and was actually pretty decent. Now we have a guy in post who is a big guy, thinks he is some kind of hard man and likes to throw his weight around. I personally don't take the aggro from him, I'm big enough to look after myself, but there are plenty in the office that are getting a hard time, especially some of the women. He seems to pick on the easy targets.

One woman broke her arm, he hassled her to come back, pushed her into doing too much too soon and she had information from the doctors/hospital which said as a result her arm hasn't healed properly. She was distraught because she was frightened of him. Unfortunately his boss is a family member (father-in-law/brother-in-law something like that) so going over his head isn't a possibility. She is in the Union but is still frightened to go to them about him because he will know she has complained. It's a tough situation, she's a nice lady. Ok, she's not the quickest around, but still, if there are performance issues, she should be managed properly, she shouldn't have to put up with intimidation from this guy.

[Budfrog]

I haven't posted for ages as we got an amazing DOM who ran our office very very well. Of course there were issues, but he treated people as adults and was actually pretty decent. Now we have a guy in post who is a big guy, thinks he is some kind of hard man and likes to throw his weight around. I personally don't take the aggro from him, I'm big enough to look after myself, but there are plenty in the office that are getting a hard time, especially some of the women. He seems to pick on the easy targets.

One woman broke her arm, he hassled her to come back, pushed her into doing too much too soon and she had information from the doctors/hospital which said as a result her arm hasn't healed properly. She was distraught because she was frightened of him. Unfortunately his boss is a family member (father-in-law/brother-in-law something like that) so going over his head isn't a possibility. She is in the Union but is still frightened to go to them about him because he will know she has complained. It's a tough situation, she's a nice lady. Ok, she's not the quickest around, but still, if there are performance issues, she should be managed properly, she shouldn't have to put up with intimidation from this guy.

I would recommend getting the local rep involved and if that doesn't work the area rep ... she could also try the bullying and harassment helpline. Aside from the fact that RM has history when it comes to turning a blind eye to B&H (Moya even stated once that there wasn't a problem and suggested that most cases were between OPGs) a competent bully knows how to cover his/her tracks and some of them have been doing it for decades.

[dvbuk55]

From this months Outdoor Bulletin
Think it deserves it's own thread.
Maybe even a stickie.
Now's your chance to make yourselves heard.

In recent months there has been an increase in the number of reports/queries coming into the department regarding bullying and harassment of our members in delivery offices. Stories of members feeling intimidated on a regular basis with most of this centring on members being forced to work beyond their time in order to complete deliveries or being accused of under performing or being slow. This type of approach will not be tolerated and we are currently gathering evidence from around the Country to raise this with Royal Mail at the highest level. If you have been or are subject to this or know someone who has or is please let the dept know by letter, or phone call or preferably by email to outdoorsecretary@cwu.org
Bob Gibson – CWU Assistant Secretary Outdoor

This was posted by ft in September 2012 and 2 and half years later it's still going on How long must it be before the union actually take the situation seriously and confront RM about their managerial shortcomings.