Think 25

bmccoll · Post by **bmccoll** » 20 Aug 2019, 22:53

I for one won't be waiting for a customer to look for ID. Knock knock, here's your parcel, goodbye.

clashcityrocker · Post by **clashcityrocker** » 20 Aug 2019, 22:55

Knock Knock here's your P45 Goodbye.

leolion855 · Post by **leolion855** » 21 Aug 2019, 06:46

clashcityrocker wrote:Knock Knock here's your P45 Goodbye.

Again what system is there to prove youve seen it?
I know theres a lot of elderly on my routes who dont have ANY form of photo id so am i supposed to have a argument with them at the door? Whats rms first rules 'if you feel threatened give them the mail'

norris9 · Post by **norris9** » 21 Aug 2019, 06:51

leolion855 wrote:
clashcityrocker wrote:Knock Knock here's your P45 Goodbye.
Again what system is there to prove youve seen it?
I know theres a lot of elderly on my routes who dont have ANY form of photo id so am i supposed to have a argument with them at the door? Whats rms first rules 'if you feel threatened give them the mail'

Surely if they are elderly they are over 25, lol?...

Unless it's Benjamin Button...

clashcityrocker · Post by **clashcityrocker** » 21 Aug 2019, 07:45

leolion855 wrote:
clashcityrocker wrote:Knock Knock here's your P45 Goodbye.
Again what system is there to prove youve seen it?
'

When you work in the customer service point you need to see ID.
There is a list of acceptable forms of ID and you click on the appropriate one on the screen.
I assume the PDA would be set up likewise.
You are right that you could click on anything, However if there is any comeback and you have handed over the package to a 10 year old and clicked that you have seen their driving licence,you may have some explaining to do.
And remember they don't have to prove anything.

dennis12 · Post by **dennis12** » 21 Aug 2019, 10:01

I had this with some alcohol from amazon and even though I clearly look over 25 (I am 49) they still need I.d before handing over parcel as courier took a photo of my I.d to prove they asked for I.d.Assume we will have to do the same on PDA .

leolion855 · Post by **leolion855** » 21 Aug 2019, 10:03

dennis12 wrote:I had this with some alcohol from amazon and even though I clearly look over 25 (I am 49) they still need I.d before handing over parcel as courier took a photo of my I.d to prove they asked for I.d.Assume we will have to do the same on PDA .

Thats gonna play havoc with gdpr

cpsteve · Post by **cpsteve** » 21 Aug 2019, 12:28

The amount of these we will get is minimal and its good for everyone it takes us longer with no extra walking the company get more revenue win win, new products to compete with other delivery companies is exactly what we should be doing to grow and offset the letter decline. I for one would not want my children buying booze or any medicine/dangerous items online and signing for it while i am out.