MRM.COM : Employee survey will run from Monday 26 February until Friday 16 March

Post by **rogersh** » 30 Jan 2018, 16:19

Despite assurances we have yet to receive the action plan. As stated in the courier "It's important that what you said in your survey is acted upon".

Perhaps a survey needs to be done to see if management are giving 100% commitment to the action plan.

awesomepenguin · Post by **awesomepenguin** » 30 Jan 2018, 16:33

So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....

DirtyHarry · Post by **DirtyHarry** » 30 Jan 2018, 16:45

Have your say?
Might just as well have a shite.

theargyspy · Post by **theargyspy** » 30 Jan 2018, 16:55

awesomepenguin wrote:So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....

Think it's time you changed your Rep

DiamondSmiles · Post by **DiamondSmiles** » 30 Jan 2018, 17:10

awesomepenguin wrote:So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....

It's not compulsory

And the DOM won't get his/her bonus if you refuse. So there's an incentive for you!

awesomepenguin · Post by **awesomepenguin** » 30 Jan 2018, 17:31

theargyspy wrote:
awesomepenguin wrote:So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....
Think it's time you changed your Rep

Unfortunately if no on else will do reps job we are stuck with them.

awesomepenguin · Post by **awesomepenguin** » 30 Jan 2018, 17:32

DiamondSmiles wrote:
awesomepenguin wrote:So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....
It's not compulsory

And the DOM won't get his/her bonus if you refuse. So there's an incentive for you!

Where does it say it's not compulsory? When I get into a battle/argument with a Rm manager I like to have something to refer to.....

mw7485 · Post by **mw7485** » 30 Jan 2018, 17:56

awesomepenguin wrote:
DiamondSmiles wrote:
awesomepenguin wrote:So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....
It's not compulsory

And the DOM won't get his/her bonus if you refuse. So there's an incentive for you!
Where does it say it's not compulsory? When I get into a battle/argument with a Rm manager I like to have something to refer to.....

I've not had an issue for the last few years. The DOM just shrugs and walks off when I refuse. I'm pretty sure I've read somewhere (not this forum) that the survey is optional - just can't remember where! I know 17% didn't respond last year and its useless as a tool if you are forced to fill it in since the responses you are given are essentially under duress and cannot therefore be considered to be of true value. If I remember where I read it, I'll post it up for you.

Celgar · Post by **Celgar** » 30 Jan 2018, 17:57

It is compulsory to fill it in within a WTL time slot. If you choose to deface it rather than fill it in honestly that is your prerogative. At one time we were trusted to take them home and fill them in then hand them back sealed to the DOM the next day but not anymore. To my mind the survey is the only way we can attempt to enact change within RM. Admittedly on a national level you are not going to get much if anything done via the survey. But it does register our opinion within official channels and the data is sorted by a firm not part of RM. Its not much but its something. If you have a decent DOM/manager the survey can be used to fix problems locally. So in my humble opinion I think its worth taking fifteen minutes to fill it in properly.

rubberbond · Post by **rubberbond** » 30 Jan 2018, 18:04

wookie wrote:Is it true that managers got a little 'bonus' for having a high percentage of the office fill them in last year? If true, that is incentive enough to refuse.

In a word, no.

rubberbond · Post by **rubberbond** » 30 Jan 2018, 18:06

DirtyHarry wrote:Have your say?
Might just as well have a shite.

At least you'll have something to wipe your bottom with.

Post by **General Mannerheim** » 30 Jan 2018, 18:21

Sigh! Every year this has to come out.

Thank you for your email to Moya’s JustSayIt Site. I work as part of this team and your email has been shared with me for a response.

Completion of the survey is not mandatory although we would highly encourage all employees to take the opportunity to give their view.

As this is a work-related survey, employees have been allocated time at work (during their WTLL) to complete the survey, rather than expecting employees to fill in their survey at home in their own time. This process of completing the surveys at work is standard practice in many companies.

Each survey should have been given out in an envelope as part of a pack. Each pack contained the survey itself and a pre-paid envelope with Ipsos MORI’s address for returning the survey once completed. Ipsos MORI is an independent research company conducting the survey on RMG’s behalf. All employees can be confident that their answers will be treated in complete confidence. Ipsos MORI promises that surveys will never be linked to an individual. Ipsos MORI is a member of the Market Research Society. As a member, they are bound by its Code of Conduct not to identify individual respondents’ views.

Surveys should not have been handed back to managers without being sealed in the pre-paid/pre-addressed envelope. Managers should collect the sealed packs and return them in bulk via recorded delivery to Ipsos MORI (ideally using the bags that they arrived in). If employees specifically wish to, they can take the survey home and complete it and then return it in the post in the pre-paid and pre-addressed envelope direct to Ipsos MORI.

We ask people to take part in the survey so that they can share their views in a fair and consistent way, we also give people the opportunity to do this in a confidential environment. The survey gives people the chance to say what they want without being concerned about people finding out what they individually said. Also, only by surveying everyone in RMG will we get an overall view of what people think and be able to respond to that at a corporate level.

I hope I have provided some reassurance but please let me know if I can help further.

Kind regards

Jane

Jane Ogden
Chairman and Chief Executive Office
JustSayIt
100 Victoria Embankment LONDON EC4Y 0HQ

Post by **TrueBlueTerrier** » 30 Jan 2018, 18:23

Celgar wrote:It is compulsory to fill it in within a WTL time slot.

Moya's office would disagree, in fact they did.
https://www.royalmailchat.co.uk/communi ... 3&start=30" onclick="window.open(this.href);return false;

Bugger I got beat to it.

Cheers General.

Post by **General Mannerheim** » 30 Jan 2018, 18:31

awesomepenguin wrote:So can you refuse to fill out the survey?

The CWU area rep told everyone in my delivery office you have to fill it out because it is being done in work time, you're at work getting paid so you basically have to do it.....

Your area rep sounds like the typical 2nd tier of management that many are.
He needs voting out next time, time for new blood.

edwardo · Post by **edwardo** » 30 Jan 2018, 20:21

total C**P