Work place coach role

[Wednesday]

basically all wpc are w*****s who cant quite fit in with the real day 2 day work all the rest of us have to endure
and suck up to an equally useless line manager

I became a WPC as I had no intention of going into management and wanted to do something different and help others.I do not consider myself to be a w****r but think you must suffer from small persons syndrome and are five feet two inches of pure idiot.

[Mezza]

When you say day to day running, what do you actually mean?
Your role as a wpc is clearly laid out in the following agreement


3.1 Role and Responsibility

There are a number of activities that coaches will be required to undertake;
With New entrants
· Ensure all new entrants receive their work area/pipeline familiarisation training In line with the agreed Workplace Induction
o Liaise with Managers, the local CWU via weekly resourcing meetings to plan in advance that walks/routes are made available for New Entrants for a period of 6 weeks wherever possible in line with section 3.5.
o Demonstrate to New Entrants what needs to be done on the job, with the New Entrant shadowing the coach if necessary.
o Help New Entrants to compile the Learning Record with the Manager to identify progress towards achieving competence in all standards. Monitor progress and address issues.
o Liaise with managers to enable them to complete trial documentation and assessment of competence of new entrants.
Making themselves available to New Entrants throughout their induction/trainingperiods so support can be given to ensure issues can be quickly addressed.
With Existing Employees
· To Coach and provide additional support to existing employees on an individual/group basis where problems are identified or help requested. (See WPC Delivery & Collection guide for the range of activities.)
· Provide refresher training where skills/knowledge gaps are identified.
· Deliver coaching as a result of new products and change programmes.
· Work closely with Managers and the local CWU to ensure that unit skills registers detail the training and re-training that has been given to employees.
· Coaches can assist to run WTLL sessions where there is a coaching requirement
· Liaise with Managers, the local CWU via weekly resourcing meetings to plan own release and the training requirements of existing employees. Supporting them to achieve the resourcing to workload requirements.
· Demonstrate all of the other aspects/operational tasks required in delivery & collection
· Provide advice and guidance to all employees to ensure work follows standard operating procedures.
· Undertake re–training for individuals where they have been away from the job or task for a period of time and job change training for employees who have transferred from other functions/shifts.
· Coaching short-term resource (i.e. casual/agency staff) where they are required to respond to fluctuating resourcing demands.

3.2 Roles not within their Responsibility

There are a number of activities that are not within the role and responsibility of the Coach:

Industrial Relations issues and anything linked to the IR Framework.
Issues relating to the attendance of employees - Attendance Procedure.
Issues relating to the conduct of employees - Conduct Code, including formal counselling.
Issues relating to the application of the procedure to address capability – NCI.
Training of any employee which requires legally accredited trainers to deliver the training.

Are these the new role and responsibilities of the WPC which were changed/altered after the last recruitment drive and WPC pay rise a few months ago?

[sharky0308]

basically all wpc are w*****s who cant quite fit in with the real day 2 day work all the rest of us have to endure
and suck up to an equally useless line manager

Yet another internet warrior who has clearly had one too many wine gums lobbing grenades from the safety of his bedroom.....muppet! You have no idea whatsoever about what you are talking about.

[rinky]

Hand solo, what is ur problem, r u failed wpc, I still have a 5hr duty to do as well as double prep so don't be having a go me pal, this is not a site for abuse,

Just out of interest are u doing wpc work inside your duty time or being paid o/t to carry out coaching. Many DOMs imply the payment is for coaching outside of normal contract hours which is wrong and some opgs seem foolish enough to do this.

[19times]

Jokers in my opinion or brown tongues.

[redneck]

Our workplace 'coach' comes in early (i.e. unpaid) and gets early starts despite only being there 2 years compared to other p/t staff who have been there 7 and are asked to come in at 9 am or later. He only did it to jump the queue in seniority. I have yet to see him coach anyone.

[chrisj]

Thanks for the ftd definition...

I would not have thought that was a point of coaching as regards ftd? The only bit I think might be relevant is if the WPC is now in charge of monitoring failed ftds and then hassling people for reasons why? That will be just like the the current line manager's job. And how will that go down?

I am all for people wanting to do something different or have some professional development but in Delivery the previous WPC role was not challenging or commensurate to the remuneration. We shall have to find out about the New (redefined) WPC jobs/roles...

[spiderj]

basically all wpc are w*****s who cant quite fit in with the real day 2 day work all the rest of us have to endure
and suck up to an equally useless line manager

Whilst I wouldn't tar them all with the same brush......

If you mean one who makes out they know everything and I mean everything..without checking the facts....and another who jumps in and bawls and swears at an opg when the manager is looking for a scapegoat....oh and the brown Noser's....well,yes I agree that they may be confused about their roles and responsibilities.

However,nothing wrong with being a w**ker most of the population partakes in the activity.
I'm one,my cat is one ,we all are one.

Perhaps a more apt sobriquet would be Quisling.

But that's just at the unit where I am based.

Surely they can't all be that way,surely there are good and bad.

As for the manager,perhaps he isn't aware of his function either?



Please tell me there are some decent men and women in this company who genuinely wish to train staff and aren't just signing up to a new role so they can advance or protect their career at the expense of others?.

[Judgee]

In the past the role of wpc was very open to abuse and often considered just an extra payment to do very little. In our office the wpc pretty much only trained a few new entrants and even then always got the new starters to do half his round every day for a week and that was their training in full.

RM want everyone to work for every penny now so why is it such a surprise when as a wpc you are now expected to do a little extra work for the money?

If you don't like it, quit and let someone else have a go. You never know, there maybe someone in your office that wants to do it purely to help people rather than to just line their own pockets for very little effort!

[gone postal]

Emailing cwu__1424254757_15LTB100 (1)-1.pdf

see this attachment for agreed responsibilities

When you say day to day running, what do you actually mean?
Your role as a wpc is clearly laid out in the following agreement


3.1 Role and Responsibility

There are a number of activities that coaches will be required to undertake;
With New entrants
· Ensure all new entrants receive their work area/pipeline familiarisation training In line with the agreed Workplace Induction
o Liaise with Managers, the local CWU via weekly resourcing meetings to plan in advance that walks/routes are made available for New Entrants for a period of 6 weeks wherever possible in line with section 3.5.
o Demonstrate to New Entrants what needs to be done on the job, with the New Entrant shadowing the coach if necessary.
o Help New Entrants to compile the Learning Record with the Manager to identify progress towards achieving competence in all standards. Monitor progress and address issues.
o Liaise with managers to enable them to complete trial documentation and assessment of competence of new entrants.
Making themselves available to New Entrants throughout their induction/trainingperiods so support can be given to ensure issues can be quickly addressed.
With Existing Employees
· To Coach and provide additional support to existing employees on an individual/group basis where problems are identified or help requested. (See WPC Delivery & Collection guide for the range of activities.)
· Provide refresher training where skills/knowledge gaps are identified.
· Deliver coaching as a result of new products and change programmes.
· Work closely with Managers and the local CWU to ensure that unit skills registers detail the training and re-training that has been given to employees.
· Coaches can assist to run WTLL sessions where there is a coaching requirement
· Liaise with Managers, the local CWU via weekly resourcing meetings to plan own release and the training requirements of existing employees. Supporting them to achieve the resourcing to workload requirements.
· Demonstrate all of the other aspects/operational tasks required in delivery & collection
· Provide advice and guidance to all employees to ensure work follows standard operating procedures.
· Undertake re–training for individuals where they have been away from the job or task for a period of time and job change training for employees who have transferred from other functions/shifts.
· Coaching short-term resource (i.e. casual/agency staff) where they are required to respond to fluctuating resourcing demands.

3.2 Roles not within their Responsibility

There are a number of activities that are not within the role and responsibility of the Coach:

Industrial Relations issues and anything linked to the IR Framework.
Issues relating to the attendance of employees - Attendance Procedure.
Issues relating to the conduct of employees - Conduct Code, including formal counselling.
Issues relating to the application of the procedure to address capability – NCI.
Training of any employee which requires legally accredited trainers to deliver the training.

Are these the new role and responsibilities of the WPC which were changed/altered after the last recruitment drive and WPC pay rise a few months ago?

[dvbuk55]

Hand solo, what is ur problem, r u failed wpc, I still have a 5hr duty to do as well as double prep so don't be having a go me pal, this is not a site for abuse,

Wow with all that work I'm surprised you manage to fit any WPC activities at all. Is there such a thing as a failed work place coach?

[Mezza]

gone postal Many thank's for that, interesting reading.

[hans solo]

struck a nerve ,guilty concience ,
i have my opinion based on reality get over it
im quite sure all the wpc have an opinion of myself and the rest of the minions
for the sake of a few £££ wpc chose their path to be different from the rest of us while still expressing their desire to be one of the lads then scurrying back to their lords and master to report on activities or STANDARDS of said lads when required .and then join in with the lads yet again
ring a bell

[dvbuk55]

It's a stepping stone to managerial status without the money. Many of the duties carried out by line managers will be devolved to WPCs and the line managers will, over time, be released one way or another. That's why they are so rigorous these days, they keep having the big stick waved at them. TBH I don't know why they did away with the PHG role, I know they were restricted to certain posts but there was no reason why that role couldn't have been expanded. At least they had a modicum of authority whereas a WPC hasn't.

[Jpro747]

Our WPC does f all, not bad for an extra £36 every week