ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

HighStaff Turnover at RM

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Dorset Plodder
Posts: 4351
Joined: 29 Apr 2009, 20:05
Gender: Male

Re: HighStaff Turnover at RM

Post by Dorset Plodder »

clashcityrocker wrote:There is a high turnover of staff because we don't invest enough time, effort and money (despite the £37/week workplace coaches) in training.
Looks like a good way for the Office to save £37 a week on their budget! :hmmmm £148 a month, £1776 a year for doing what exactly? Every time I have to train a newbie up on a duty I ask what the workplace coaches are supposed to do but I never get a straight answer! :arrrghhh Nice little earner if you can get it. :whistle

In my Office it's just an allowance that was once given and is now just paid out. We've had 2 new DOMs since and I don't expect he even knows whose getting it. The last time I can recall the Worktime Coach doing anything was explaining PDAs to the Cycle Duties (who hadn't been using them) when we started the Park & Loops. How long ago was that? :cuppa
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)
Nondescript
Posts: 232
Joined: 29 Nov 2013, 16:25
Gender: Male

Re: HighStaff Turnover at RM

Post by Nondescript »

As long as your expectations of the workload are realistic you will be ok. One of the biggest problems with this job is the number of small niggling injuries that you pick up over time, which never get time to fully heal, so if you are in the job long enough you will probably reach a stage where you are popping pills every morning.
IloveMYredTROLLEY!
EX ROYAL MAIL
Posts: 1923
Joined: 02 Apr 2010, 06:54
Gender: Male

Re: HighStaff Turnover at RM

Post by IloveMYredTROLLEY! »

Training is the worst I've ever come across and newbies very rarely get a gradual increase in their outdoor workload, it's straight in at the deep end for most.

Our management help, making newbies think they have to complete the walk regardless of how long it takes past their contract hours; our paid mean relief is not told to newbies; the overtime claim system is rarely told to newbies either.
Lincox
EX ROYAL MAIL
Posts: 3485
Joined: 09 Jan 2008, 18:07
Gender: Male

Re: HighStaff Turnover at RM

Post by Lincox »

Do not get into the habit of not claiming the overtime you have done. From day one you are entitled to paid overtime if you are prepared to do it. There are many managers who are paid large bonuses who will try to deter you from booking the overtime but will insist that you complete your duty even if it takes you beyond your contracted hours.
Chasdad
Posts: 46
Joined: 27 Jan 2015, 11:05
Gender: Male

Re: HighStaff Turnover at RM

Post by Chasdad »

Thanks to everyone for a load of good advice. Cheers
jimmynailsalive
EX ROYAL MAIL
Posts: 305
Joined: 28 Dec 2013, 13:36
Gender: Male

Re: HighStaff Turnover at RM

Post by jimmynailsalive »

Chasdad wrote:Thanks to everyone for a load of good advice. Cheers
Get to know your area as soon as you start, I used the link below as handy if you aren't local and it also gives you the facility to work out the distance of your walks, mine is just under 15km. I moved about when I first started but have been on the same shift for last 5 months and set up a printout of all the addresses and names of the people in each property(gradually completed it and really helped at Christmas as amazing the amount of people who must guess the street number when sending cards!). For first few months I wrote down all my parcels which I'll explain if you haven't started are the ones too big to go in your bag so the driver usually does the majority of these but now I just toss them into the back of the van in some sort of semi order. Basically saying don't be shy to take a notepad and write notes for first 6 months, I started with things like ensure change of addresses have been actioned, collections removed, collected specials/PDA/van key, which won't make a lot of sense but amazing the amount of times I have been out with people who have been in years and forgotten one of them and even had someone who drove about 5 miles to our destination and noticed he had forgotten all the large parcels :Very Happy

As mentioned a lot won't make sense but main thing is take a small notebook and make notes at the start for each duty as you'll more than likely get moved about and it really helped me. I printed off small maps for a few of the tricky areas and filled in the house numbers that were giving me bother.

http://gb.mapometer.com/
Judgee
EX ROYAL MAIL
Posts: 2262
Joined: 23 Oct 2007, 15:18

Re: HighStaff Turnover at RM

Post by Judgee »

The hardest part is the office politics and back biting that comes with it. People crying and moaning about what each other is doing rather than just getting on with their own business. If you come in early you get accused of cutting the job up. If you get in on time you're moaned at for being lazy. If you go sick too often you're a skiver if you don't take a couple of weeks of sick each year you're a kiss ass. If you go over and book time you're a scrounger, if you go over and don't book time you're the managers butt monkey. If you cut off you're too slow!

The list is endless!

Get your head around the office politics and the physical side will sort itself out over time!
Union what Union? Do we have a union?
Chasdad
Posts: 46
Joined: 27 Jan 2015, 11:05
Gender: Male

Re: HighStaff Turnover at RM

Post by Chasdad »

jimmynailsalive wrote:
Chasdad wrote:Thanks to everyone for a load of good advice. Cheers
Get to know your area as soon as you start, I used the link below as handy if you aren't local and it also gives you the facility to work out the distance of your walks, mine is just under 15km. I moved about when I first started but have been on the same shift for last 5 months and set up a printout of all the addresses and names of the people in each property(gradually completed it and really helped at Christmas as amazing the amount of people who must guess the street number when sending cards!). For first few months I wrote down all my parcels which I'll explain if you haven't started are the ones too big to go in your bag so the driver usually does the majority of these but now I just toss them into the back of the van in some sort of semi order. Basically saying don't be shy to take a notepad and write notes for first 6 months, I started with things like ensure change of addresses have been actioned, collections removed, collected specials/PDA/van key, which won't make a lot of sense but amazing the amount of times I have been out with people who have been in years and forgotten one of them and even had someone who drove about 5 miles to our destination and noticed he had forgotten all the large parcels :Very Happy

As mentioned a lot won't make sense but main thing is take a small notebook and make notes at the start for each duty as you'll more than likely get moved about and it really helped me. I printed off small maps for a few of the tricky areas and filled in the house numbers that were giving me bother.

http://gb.mapometer.com/
Cheers looks useful
Chasdad
Posts: 46
Joined: 27 Jan 2015, 11:05
Gender: Male

Re: HighStaff Turnover at RM

Post by Chasdad »

Judgee wrote:The hardest part is the office politics and back biting that comes with it. People crying and moaning about what each other is doing rather than just getting on with their own business. If you come in early you get accused of cutting the job up. If you get in on time you're moaned at for being lazy. If you go sick too often you're a skiver if you don't take a couple of weeks of sick each year you're a kiss ass. If you go over and book time you're a scrounger, if you go over and don't book time you're the managers butt monkey. If you cut off you're too slow!

The list is endless!

Get your head around the office politics and the physical side will sort itself out over time!
Lol best to just do what's right for the job and for yourself and not to take too much notice. Problem with sick leave is that it isn't paid for either first six or twelve months, can't remember. So ent give in to that one. Sound as if I might laugh at some of this, but guess it can get on your nerves if you let it.....
OnAFlyer
Posts: 1938
Joined: 16 Aug 2009, 14:24
Gender: Male

Re: HighStaff Turnover at RM

Post by OnAFlyer »

IloveMYredTROLLEY! wrote:Training is the worst I've ever come across and newbies very rarely get a gradual increase in their outdoor workload, it's straight in at the deep end for most.

Our management help, making newbies think they have to complete the walk regardless of how long it takes past their contract hours; our paid mean relief is not told to newbies; the overtime claim system is rarely told to newbies either.
We had 5 new staff start on a Wed 3 weeks before Christmas. They'd been given no walk specific training whatsoever, only H&S and how to push a york. They didn't know to turn for packets or use a PDA. One of them finished after 6pm that first day and that wasn't even completing.

By Christmas there was only 1 left and we've since had another lot start.

But, the ones that have been here for years you couldn't get them out with a pick & shovel. I've done 18 years and am not even in the top 70 on a seniority list of 150!
Chasdad
Posts: 46
Joined: 27 Jan 2015, 11:05
Gender: Male

Re: HighStaff Turnover at RM

Post by Chasdad »

Got to say that's pretty worrying.
Lincox
EX ROYAL MAIL
Posts: 3485
Joined: 09 Jan 2008, 18:07
Gender: Male

Re: HighStaff Turnover at RM

Post by Lincox »

4th in seniority in an office of 7 and I am nearly 65 and about to retire. Done 11 years.
NWpostie
Posts: 3620
Joined: 04 Aug 2007, 17:32
Gender: Male
Location: Sector 001 Borg Collective, 6 o f 9

Re: HighStaff Turnover at RM

Post by NWpostie »

Chasdad wrote:
NWpostie wrote:I remember starting thinking it was like the telly with a Postie carrying a bog off one shoulder and a handful of mail to deliver all day, I had a rather rude awakening :shock: no sooner than I got shown what to do on the easiest walk in the office by an old timer on his delivery, I was put on the hardest walk in the Office and it was a b@stard of a delivery being part time I was supposed to finish at 11am I was actually finishing at 2pm every day, sound familiar today, of my intake of 10 I think over time 8 dropped out and yet I persevered the wages got better, the hours more manageable, got fitter but was still on that walk for nearly 2 years before I managed to get off it to a much easier delivery.

A lot of people don't realise how hard it is and it does take a certain mentality to overcome it.
Did you get paid for the extra hours you put in? Somehow I'm not expecting you to say yes.....still, best to know in advance

Hi yes I was paid for it once I knew how to claim, informing your manager before going out, this was the 80s they started screwing down on the overtime about 2000 onward.
Six of Nine loves Seven of Nine, together in Electric Dreams.
countyboy
EX ROYAL MAIL
Posts: 121
Joined: 03 Dec 2009, 17:48
Gender: Male

Re: HighStaff Turnover at RM

Post by countyboy »

I think my story illustrates partly why there is a high turnover of staff,,,


Spent two and a half years as a part time postie having lost my job in banking after 20 odd years. At the time it was a case of needed a job desperately and any job would do. The application process was, as has been said, ponderous and hit and miss but anyone with half a brain and bit of perseverance can crack it I think, unless its changed a lot..So having never done a manual job in my life in my late forties two stone overweight, off I went...December 2009...Xmas pressure...First walk (half a walk,,!) on 23rd December,,,sent out with a load of mail bags in my own car, knee deep in snow, no training, no hope and no idea what I was doing,,,!!
Six hours later, (finished at 8.30pm) I delivered my last letter.I went home,,half dead if I recall. The other new guy on the other half of the walk had long since gone back to the office and resigned on the spot with most of his letters and parcels...I thought the boss would have been pleased at my perseverance in the face of ridiculous odds,,,! WRONG...!!
Summoned to the office I was asked what the problem had been and why it had taken so long,,Well we had a frank exchange of views and I eventually got my docket knowing that at least it couldnt get any worse..!

To be fair it didnt and eventually I got to grips with it all and started to enjoy the job. I am now back in an office job. Ultimately I needed a full time job and there was never any chance of that happening. As for the stress of the job the biggest pain for me was working most saturdays having to book holidays a year in advance and needing permission of god to get any odd days off and the ridiculous attitude to sick leave (not that I had any but always worried at the prospect)
Also found myself working through niggling injuries as most posties do of course and despite the initial excellent fitness benefits I could not see myself cracking on until retirement and living with the pace, so account for your age. The pace incidentally which was increased by most posties still treating the job as task and finish,not using the right equipment, and thereby allowing managers to collapse walks and make the rounds even bigger and the posties (some) still battering it to get finished perpetuating the circle of doom.
So, as I sit in my office and its freezing outside I sometimes miss the lads, the banter, the fitness and the occasional early finish,,But your not that free if you can never untilise your free time because your too knackered and cant book a holiday. Its not that stressful in my opinion apart from the pressure to get finished brought on by your Park and loop partner in some cases,and the job itself can make you a bit brain dead,,,and yes most (but not all) of the managers are failed ex posties and would kill their grannys to get on or get you to do unpaid docket
Like all jobs it has pros and cons and I would do it again if I had to,,,but not in place of my so called stressful full time office job,,, The vision people have of posties strolling about with a couple of bundles on a warm spring day having a brew with old dears,,,not quite how it is...
Lincox
EX ROYAL MAIL
Posts: 3485
Joined: 09 Jan 2008, 18:07
Gender: Male

Re: HighStaff Turnover at RM

Post by Lincox »

Very well put. Having been office bound for most of my working life, I took early retirement and joined RM as a 54 year old. Despite a couple of toss pot managers I enjoyed the work, the banter, having time to talk to the public and staying fit riding a cycle 5 days a week. Went park and loop at the age of 63 and from being a reasonable fit and happy postie, it has turned me into a physical wreck. Walking 10-12 miles per day does not keep you fit in the same way a bicycle does. Your full weight is constantly bearing down on your lower back, hips, legs and feet, whilst the upper body is fairly static. Your hand or hands are constantly gripping a bundle of mail, and this has caused arthritas in the lower thumb joint and carpel tunnel in one wrist. At one time I thought I might work beyond normal state retirement age, but now I cannot wait, and now thank god I only have nine working days left.