New-look callers offices announced

[speckledtangerine]

In our enquiry office we logged :
(1) Packets ( parcels)...incl. recored and trackers.
(2) Recorded letters
(3) All specials ..
(4) Keep record of surcharge items
(5) Keep record of customs

Today : Logged items 246 (total).

N.b: We keep full record of returned items ( with address) and keep record for last 6 months.

What are your staff numbers to be able to do all of that workload? Do you open 7-2 (or similar) which enables you to log all the items when the counter is closed?

[Kings Norton]

The customers will be able now to grab our two miserable and arrogant PHGs by the scuff of the neck now. Looking forward to this!

[wacko74]

In that pic I can't see any sign of the most vital and most heavily used item in our callers office.... wheres the kettle???

[Gold Fox]

Open plan enquiry office is not a good idea ..... news is coming out that in Oxforshire ( delivery office) , three days ago a customer ran off with item and PDA , one of callers office staff ran after him on the road about 100 yards , managed to get hold of item but man ran off with PDA. Police is investigating.

[janitor]

So if these items have gps tracking, why can RM never retrieve these missing PDAs, and also the vans they were stolen in on the odd occasion one is lost when a van is stolen.

[Gold Fox]

So if these items have gps tracking, why can RM never retrieve these missing PDAs, and also the vans they were stolen in on the odd occasion one is lost when a van is stolen.

I understand police tracked down PDA with the help of GPS sysem , culprit charged for RM property theft ..