This type of thread seems to start quite often when an office has just gone through a revision. I've seen two offices in the first days after revision and they were both the same. Most people going over, thinking it wasn't possible, cursing the stupid system. Eventually they both made it work though, it does get easier, just not using the correct methods!
In my office we don't use trolleys. Every walk I would say (apart from a couple that go straight out from the office) and there are over 100 driving duties, has been modified to shorten the loops to make carrying a bag feasible. Bigger packets are delivered as we go round and the loops for driver and partner have eventually been evened out (as opposed to smaller ones for the driver to allow parcel delivery). Smaller parcels are carried just like they used to be, the van is used more like a mobile bag drop.
This is how our guys have made it work to get round in anything like the alloted time. It's not the way we are supposed to do it but no-one thinks it works the way we are supposed to do it. The DOM has apparently been told we should be using 'the methods' but he and the managers let us carry on because they know (or think they know) that making us do it the 'proper' way will result in a nightmare. If an audit on use of the
mandatory methods were to be carried out on how we are working we'd be hooped, or the DOM would be I guess! Be interesting if someone has an issue with injury related to carrying a bag.
Amazing how us guys get suspended or even fired for bending the rules (several recently for doorstepping) but the management can blatantly ignore a whole office not working the way it should be!