http://www.xperthr.co.uk/faqs/topics/4, ... leid=88175" onclick="window.open(this.href);return false;Any changes put in place will be permanent unless the employer and employee agree otherwise. For example, the changes could be put in place for a three-month trial period and then reviewed.
http://www.hr-legal.co.uk/Flexible%20wo ... 0hours.php" onclick="window.open(this.href);return false;If, following a request for flexible working, a permanent change is made to a contract, the employer cannot make unilateral changes to the contract. If it does, the employee will have a potential claim for breach of contract and, possibly, unfair constructive dismissal. A female employee might also have a claim for indirect sex discrimination, if she is disadvantaged by the change to her contract.
So you have some clowns in RM and a numpty rep who think one thing and the whole rest of the legal/HR profession including the EHRC who think otherwise.If you accept an employee's flexible working request, this may lead to a permanent change to their contractual terms and conditions unless you agree otherwise.
Tough call.