He is the problem and he is on his way out, he just doesn't realise it yet. He is running Royal Mail to the ground, shares are diving, vast amount of workforce on the brink of IA including managers. People leaving in numbers unheard of previously. Sickness high due to fatigue, stress. He doesn't recognise that running people to the ground will push sickness even higher. All he sees is excel spreadsheet that are fed with corrupt data from DOs across the country. He is one hell of a deluded man. The sooner he goes the better for everybody.
First of all he hasn't got a clue what a mess his forced revisions were. Second of all Royal Mail inability to invest properly and at the right time is costing company fortune and is further reducing the efficiency. Bad scanners, dated and very tired fleet gradually phased out but replaced with electric vans with no infrastructure to charge them.
His biggest sin could be lying to the market to artificially prop the share price only to award key shareholders with millions in dividends. Company still made huge profits but he is predicting a crash in revenue and paints it all in black. Shares are diving, at the same he doesn't recognize the workforce at all. It is a recipe for disaster. He is picking on delivery guys but he fails to understand we are already overworked. Posties leave and they are not replaced. Some of us constantly shift double mail. In fact if we stopped all the good will, overtime and started to work by the book, if managers stopped fudging the figures he would be presented with the real picture of how out of place his targets are. He would be terrified by the scale of failures.
He is clueless, ignorant c**t. If it wasn't for us delivering the pandemic and boosted revenues he would be long gone by now.