May wage slips are now in and an incentive bonus is shown but is that the quarterley bonus overdue from April due to catch up - or the Take That bonus that was due at then end of May anyway? or are they joined up on one entry - cos no-one knows - it being bank hol weekend - so they say!!
Last years April bonus was 'overlooked' too - so few offices would have received it that it was added to the Treasure Chest - so we were told - this had better not be the case again - cos we worked our bits off flogging dodgy credit cards etc and its just not fair
And this is how they want to work out the new pay scales of CSA 7,8,9 - you just wouldn't get paid!
I sent out flyers to all the Smiths 70's and none have come on to chat with you guys,do they not care
And i cost me nearly £20
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been. My BFF Clash The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
POSTMAN wrote: " none have come on to chat with you guys,do they not care "
Not completely true, I have come on for a start, and there have been one or 2 others I have noted. It might just be that people are not as angry as expected, and some see some positive benefit for themselves. Also consider computer access, at least 4 of the team leaving my office on VR do not know how to use a PC and have no access to one anyway.
Have finally found out that end of May bonus was just the quarterly scheme - Gold Mine - not Take That which was due end of May and manager says 'stop keeping on , I don't know when it will be paid!' - THEY soon 'keep on' if we don't sell stuff!! So hopefully it will be end June now - I do hope they sort it out before we are made redundant!
Manager says 'stop keeping on , I don't know when it will be paid!' - THEY soon 'keep on' if we don't sell stuff!!
Squeaky,
Hard as it may be to believe, we Managers do not know everything, and are fed similar or worse lines to the staff. If your guvnor says he does not know, like as not he doesn't. And as for selling, you miss the point entirely, sell nothing: you get nothing, what could be simpler. You referred to our, yes OUR, credit card as 'dodgy' in an earlier post, so if that is your approach and attitude to selling the products of the company who pays your wages then you should be surprised, not grateful that you even get a bonus. If the rest of your team adopt a similar attitude to that, then it is very likely that your Manager will not have have had a bonus at all, like me, for the entire year, yet every other member of the team gets a share of the pot, no matter how much they have contributed or how much they 'don't like selling'. After Treasure Chest I had several members of my team saying that they didn't come to work for a bonus, and that they didn't need or want the money, but when I offered to give their share to the NSPCC a tumbleweed came past. Perhaps your Manager has had enough of having the salt rubbed into his wounds by people continually asking about a bonus he know he will not get.
If the Post Office Managers don't know what the hell is going on then how is the Post Office supposed to function? answer - obviously it doesn't - some of us CARE about our work and when Managers tell only their 'favoured few' and fob the rest of us off until she deigns to royally deliver the information - it really pisses us off! there is one rule for some staff and another for the rest to be kept in the dark and thats when we are not LIED to!
And if you don't think badgering elderly customers fo quarter of an hour just to sign up for a credit card that they can barely afford is NOT dodgy - then that says a lot about Post Office Managers - selling is all about Managers saying we did more than your office - just figures - we will never be around to see the monetary benefits - and there are only so many eligable customers - what about the Post Office as a Service - for the sick , old and unemployed - we are NOT a financial service - we are a Social Service!
And as for Managers not getting the Bonus - whilst we got £200 for Treasure Chest - they got £2000! and similar for the rest of the schemes - so obviously people who work in London Post Offices are bloody lucky to be so well off that they don't need to go to work for the money! Try living in the real world with normal people!
We work bloody hard at our office and all the thanks we get are misinformation , lies and no job - no amount of money makes up for getting kicked out of your office and having to train for another job after so many years , so THANKS A LOT POST OFFICE MANAGERS !! It's about time we provided the service - perhaps government subsidised that people REALLY WANT and caring normal - not money grabbing SALES REPS really want to provide
I have to agree about the Post Office not functioning if the Managers don't know what is going on. I also care deeply about the work I do, and find it incredibly frustrating that I am not told what is going on, or when they do tell me it is either too late or not strictly accurate.
I freely admit that I got the full whack for my Treasure Chest bonus, in 2 parts because I was at 2 different offices during the scheme. I did not like the fact that I got so much more than my teams, but the truth of it was that before I went into the office and got things moving they would have been on a bonus of £20 between 19 people. And I didn't do it by encouraging them to start 'badgering elderly customers', I did it with the support of my local CWU rep, explaining the financial facts of life, and encouraging them to do what we all know they can do, talk to customers and give them good service. None of the Managers who got the Treasure Chest bonus money had any say in how the scheme was devised, and it caused a lot of problems and resentment, understandably. It did, however, pay at the age of 38 for my first proper (and foreign) holiday in over 15 years.
You are right about the numbers, but frankly I don't give a stuff about where we are in league tables, unless coming near the top gives the team some sort of tangible reward. There are loads of ways of cheating the system, and the public, but we choose not to do that, and consequently we are near the bottom of the pile. We do however, have a loyal group of customers, that grows weekly, who want to buy OUR products because they represent a good deal. If they say they don't want them, that is fine, but no harm is ever done by asking. The credit card is a good product to highlight, because it is a good deal, but it is not suitable for everyone, and I would be mortified if I thought my team was pushing it on to some old person just to get a sale. With all the hoo-ha over slamming with Homephone, we only had 2 complaints registered against our office. One was from a manic depressive who admitted in his complaint that he both took medication and often forgot to take it, so he was hardly a credible complainant. The second was from someone who lived 350 miles from my office, and after a bit of investigation it turned out her local office had the same FAD as ours just in a different order. So my point is that it is possible to sell our products successfully without shafting the public.
Every single member of my team has got a sales bonus, every quarter this year, regardless of how much they have actually sold, or their attitude to the 'new' sales culture. The person behind the turnaround in their fortunes, the person who has given them the infomation, coaching, help, and in many cases the will and belief in themselves to achieve this - me, has not got a single penny, and that cannot be fair, although it could be seen as payback or Treasure Chest I guess.
You are right about providing a service, but at this moment in time we are being told by our one and only shareholder - the Govt. that we have to make a profit. We will never make a profit by selling a few stamps and cashing pensions, not with the network the way it is now. That is not manager speak, that is fact, and probably the only way we could effect a change in Govt. policy would be to have a change in Govt. but don't bet on the Tories putting it back how it was!
We can't usually do much about the things that happen to us in life, but what we can influence is how we react to those things when they happen. The changes brought about by the conversions could be a positive thing for some people, but I am sorry if that is not the case for you. This will be my 2nd conversion, and I am fortunate that in the London area we have a number of options for redeployment, but it is no less hard or daunting just because we have more choices. For various reasons, and none of them negative apart from the 2 conversions, I will have been in charge of a different office for each of the last 6 Christmasses, so I am hoping for a bit of continuity. The VR offer did look appealing for a while, but I have decided that I can still contribute to this business, and I would like to be positive going forward.
Good Luck to Bigjames - he will probably need it! But unfortunatly for most of us in WHS70 it is the end of a very long road - unless you are a London office will another just down the road!
That is why we are so miffed - VR is not volantary if you have no other offices near by!
These days it feels to me that if I didn't have bad luck, I'd have no luck at all!
I hope things go okay for you in the future, and make sure you get the most out of whatever packages they offer you like the training grant and CV support etc. You may not need it or want it, but you don't have to pay for it, so make the most of it.
Just out of interest, given that you have already said there is no counter nearby for you to relocate to, what is the situation like with relocating to other parts of Royal Mail? Has anyone given you any indication of what might be on offer, or is that too far away too?
Bit of a sore point that Bigjames! local RML being knocked down to provide a block of flats - they will have to travel miles to get to their new office and THEN do all their cycling to deliver the mail - so we should see our post arriving about the time we get home from work! They are not at all happy - seems like RML in a state too - just not as bad as us yet!
It's those £370,000 bonuses that they keep chucking around! where's ours??
Finally got to the bottom of things - apparently Gold Mine (last quarter paid in May) turned into Take That for the last quarter! (we were all told - so how come no-one new?)
We are now back to Gold Mine - paid at end of July and because it IS a 2 year scheme I expect the same will happen next year?(If we are still around)
My next unanswered question is 'Where is the yearly bonus - you all remember the one we get after the yearly accounts come out - sort of Junish time?? Any ideas cos NO-ONE knows again!!
And its not that I am money grabbing before someone posts this - its that we have actually earned this money through selling, passing mystery shoppers and coping with all RM PIP - and passing the mystery shoppers in that too!
DO POSTMAN GET MYSTERY SHOPPERS TOO?? - we don't get much info these days cos we do'nt get the courier anymore - guess RML knew we would all close and couldn't be bothered to send it?
I sent out flyers to all the Smiths 70's and none have come on to chat with you guys,do they not care 
