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Royal Mail is putting "profits before safety" say postal workers, who claim the company is failing to protect them from the risk of catching coronavirus.
There is a shortage of gloves, masks and hand sanitiser, employees from across the UK have told the BBC.
They also claim social distancing at work is "almost impossible".
Royal Mail says it has invested £15m in protective equipment and that the health and well-being of staff is their top priority.
Over the last two weeks, staff at eight Royal Mail sites, including three in Scotland, have walked out over safety concerns. The BBC has seen footage of employees working shoulder-to-shoulder in one sorting office, with limited social distancing measures in place.
A supervisor based in the north of England said: "It's more than two weeks since the lockdown and we're in a situation where there is still a lack of PPE [personal protective equipment], there's still a lack of sanitisers, there is still a lack of direction."
He said staff feel as though they are "forced to choose between their jobs and their health".
"I'm scared that my job will be in danger if I refuse to do a task because I believe it puts me in an unsafe position," he added.
Since the lockdown began there have been unofficial walk-outs at Royal Mail sites in Chatham, Southampton, Stoke-on-Trent, Warrington, Didcot, Edinburgh, Alloa and Fife.
Delivery and sorting office staff based in the North West and the Midlands have described difficult conditions with "no space" to keep safely two metres apart. They too feared for their jobs if they raised concerns publicly.
One postman said: "The buildings we work in aren't designed for people to be able to space out. Everyone's gathered together. We're under each others' skin. It's just completely impossible".
He also criticised the company's response after he raised worries about insufficient supplies of hand sanitiser during delivery rounds.
"When this was all kicking off, we were saying [to management] we need this stuff. But our big boss upstairs just said 'no you just need to wash your hands'. I'd love to wash my hands, but nowhere's open. Everything's shut. It's ridiculous."
Another postman said: "We are touching 850 letterboxes with no protection. Coronavirus is spoken about like a nuisance at my office."
"It's not too much to ask to be equipped for the job," he added.
The Communication Workers Union (CWU), which represents thousands of postal workers, accuses Royal Mail of being slow to act in response to the crisis.
North West divisional rep Ian Taylor said it had been "busier than Christmas" with parcels and said it was imperative that protective equipment reached frontline staff.
Staff are delivering an increased number of parcels as people order products online
The CWU estimates that 20% of Royal Mail staff are currently off work. That equates to around 26,000 postmen and postwomen who are either sick or self-isolating, at a time when parcel deliveries have soared as more people shop online during the lockdown.
"People really do need to think about what they are buying at this particular time, it's placing incredible strain on frontline posties," Mr Taylor said.
Postal workers told the BBC that they were 'exhausted' by the extra workload, delivering items like home gym kits and garden furniture, as well as junk or advertising mail.
To ease the workload, Royal Mail has changed its policy on junk mail. It will now only be delivered to people already receiving letters or parcels.
The company refutes the union's claims and says "wherever possible" workers were being kept least two metres apart. Regular handwashing with soap and water is promoted amongst staff and there is "enhanced disinfectant cleaning of communal areas." The company has bought 400,000 bottles of hand sanitiser, it said.
A Royal Mail spokesperson said: "In assessing the risks to our people and making the necessary operational changes to protect them, we take professional medical and health and safety advice on a daily basis.
"We have already made a series of adjustments to our parcel-handling procedures to protect our colleagues and our customers."
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BBC : Putting profits before safety say staff
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Stormproof
- Posts: 6116
- Joined: 07 Jul 2007, 21:03
- Gender: Female
BBC : Putting profits before safety say staff
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32588
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Putting profits before safety
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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noggin1969
- Posts: 1321
- Joined: 13 Oct 2009, 17:28
- Gender: Male
BBC : Putting profits before safety say staff
Was half expec
Last edited by noggin1969 on 01 Feb 2024, 17:33, edited 1 time in total.
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regalia25
- Posts: 32
- Joined: 20 Mar 2013, 19:14
- Gender: Male
BBC : Putting profits before safety say staff
How embarrassing.
Posties in the sorting office making no attempt to keep their distance, just walking past each other.
Posties in the canteen crowded on tables together.....notice the row of empty chairs in the background ?
You can lead a horse to water ........
Posties in the sorting office making no attempt to keep their distance, just walking past each other.
Posties in the canteen crowded on tables together.....notice the row of empty chairs in the background ?
You can lead a horse to water ........
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LouBarlow
- Posts: 4595
- Joined: 15 Oct 2007, 18:56
BBC : Putting profits before safety say staff
Those videos were filmed weeks ago. It seems to be a lot better in my office as people are adjusting. Not perfect but still.regalia25 wrote:How embarrassing.
Posties in the sorting office making no attempt to keep their distance, just walking past each other.
Posties in the canteen crowded on tables together.....notice the row of empty chairs in the background ?
You can lead a horse to water ........
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hero22
- Posts: 557
- Joined: 21 Mar 2016, 19:48
- Gender: Male
BBC : Putting profits before safety say staff
That ricky McCauley is a piece of work. hateful.
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billie2
- Posts: 23
- Joined: 18 Apr 2014, 22:12
- Gender: Male
BBC : Putting profits before safety say staff
In my MC because we have a PSM they are taking diversions from several other MC so increasing the work alot, so to get the work done the management bring in lots of casuals thus making social distancing very difficult
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WASD
- EX ROYAL MAIL
- Posts: 375
- Joined: 03 Jul 2019, 12:15
- Gender: Male
BBC : Putting profits before safety say staff
I don't know about anyone else's office, depot, warehouse, etc, but in my honest opinion the company really needs to have the building manager be allowed to make adjustments to the way of working, having safety and efficiency, with safety being first and foremost. With having both the staff and said manager to be able to report issues to area managers, and have independent review of locations that are flagged up if not addressed. Otherwise there's just no point in any of us being at work or the company even running. Competition is eroding RM every day. Seems like a mix of useless managers with little life experience, job experience, and staff who don't care, are entitled, take the mick, etc etc.
In my depot at least, we could easily operate staggered shift patterns. Delay mail and packets to next day sorting, have 3 shifts going on throughout the day with ease. Have managers actually doing some work cleaning and sorting, and the incompetent posties also doing cleaning and sorting.
All i care about is people's health right now. The headline of the article says it all. I really hope the death toll eases off soon, the current situation of the country is poor.
In my depot at least, we could easily operate staggered shift patterns. Delay mail and packets to next day sorting, have 3 shifts going on throughout the day with ease. Have managers actually doing some work cleaning and sorting, and the incompetent posties also doing cleaning and sorting.
All i care about is people's health right now. The headline of the article says it all. I really hope the death toll eases off soon, the current situation of the country is poor.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 11806
- Joined: 12 Nov 2008, 17:03
- Gender: Male
BBC : Putting profits before safety say staff
What would a PSM normally have staffing wise? From images I've seen I believe you'd have 4 feeders and I'm guessing 1 perhaps 2 porters to bring the work to the feeders. I'm guessing 2 maybe 3 swapping full sleeves for empties on the outputs and maybe 1 or 2 porters to take the sleeves of sorted mail to the warehouse and keep the staff on the outputs supplied with empty sleeves.billie2 wrote:In my MC because we have a PSM they are taking diversions from several other MC so increasing the work alot, so to get the work done the management bring in lots of casuals thus making social distancing very difficult
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billie2
- Posts: 23
- Joined: 18 Apr 2014, 22:12
- Gender: Male
BBC : Putting profits before safety say staff
At my MC the PSM has 11 staff,plus with the extra work we have about 10 porters,also the PSM rejects about 25 to 30% of those parcels that go in it, so that has to manually sorted plus all the 2c they put though it and then theres all the inwards parcels as well.
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GRS
- Posts: 808
- Joined: 15 Jun 2015, 18:38
- Gender: Female
- Location: South West
BBC : Putting profits before safety say staff
Spot on. Some people need to grow up and take some responsibility individually and collectively. You’re the ones working in that environment -pull together and do something to sort it out and make the necessary changes. Trouble is mummy’s wiped their bum sent them off to work with their packed lunch and anything out of their normal routine leaves them lost. Stop blaming RM for everything that’s wrong in the world. Everyone in the world is being affected by this thing and having to make massive changes to their lives. I’m sure making some changes at work to keep everyone safe isn’t beyond the wit of man.regalia25 wrote:How embarrassing.
Posties in the sorting office making no attempt to keep their distance, just walking past each other.
Posties in the canteen crowded on tables together.....notice the row of empty chairs in the background ?
You can lead a horse to water ........