Management contacting me out of work.

Mr Cabbage Face · Post by **Mr Cabbage Face** » 01 Mar 2020, 13:40

Hello everyone, hope your weekend is going well. I'm probably being silly but I was called yesterday by a manager while I'm on holiday. I missed/ignored the call as I like to try and leave work to work hours. Anyway, I had a voicemail left as the manager had not hung up and I could hear them talking for about 8 minutes. I could hear something about a customer complaint from December, I'm not aware of any complaint. Anyway I'm probably being over sensitive but it has kinda ruined my break. I prob should of answered call but like I said work for work hours. Appreciate your thoughts on this. Sorry to ramble on. MCF

Post by **TrueBlueTerrier** » 01 Mar 2020, 15:30

Mr Cabbage Face wrote:Hello everyone, hope your weekend is going well. I'm probably being silly but I was called yesterday by a manager while I'm on holiday. I missed/ignored the call as I like to try and leave work to work hours. Anyway, I had a voicemail left as the manager had not hung up and I could hear them talking for about 8 minutes. I could hear something about a customer complaint from December, I'm not aware of any complaint. Anyway I'm probably being over sensitive but it has kinda ruined my break. I prob should of answered call but like I said work for work hours. Appreciate your thoughts on this. Sorry to ramble on. MCF

Was the call muffled and not very clear. 8 Minutes and you saying ''could hear'' a few times - I wonder if it was a pocket dial.

Janet Brum · Post by **Janet Brum** » 01 Mar 2020, 15:31

They had no right to contact while you`re in holiday, even for a complaint about something you delivered back in December.
They have plenty of pda data to check the facts and they could have waited until you go back to work.

No one expects you to remember a delivery from 2-3 months ago ffs, plus is dodgy why the complaint is now, if that`s the reason.

Enjoy your holiday and don`t contact them, if your manager has a question, he/she can ask it when you go back to work.

HUGSTEREFC · Post by **HUGSTEREFC** » 01 Mar 2020, 16:11

Don’t mention it on your return to work and if he brings it up then involve your union rep

Mr Cabbage Face · Post by **Mr Cabbage Face** » 01 Mar 2020, 16:38

Thanks. I think I may had possibly annoyed him previously as I was phoned on delivery prior to holiday and a voicemail was left begging me to work day off as they were struggling for cover. I never replied and a quip was made about me ignoring the call when I got back, I just laughed it off. Again, I probably am being over sensitive but sometimes stuff like that won't leave your thoughts.

Mr Cabbage Face · Post by **Mr Cabbage Face** » 01 Mar 2020, 16:43

TrueBlueTerrier wrote:
Mr Cabbage Face wrote:Hello everyone, hope your weekend is going well. I'm probably being silly but I was called yesterday by a manager while I'm on holiday. I missed/ignored the call as I like to try and leave work to work hours. Anyway, I had a voicemail left as the manager had not hung up and I could hear them talking for about 8 minutes. I could hear something about a customer complaint from December, I'm not aware of any complaint. Anyway I'm probably being over sensitive but it has kinda ruined my break. I prob should of answered call but like I said work for work hours. Appreciate your thoughts on this. Sorry to ramble on. MCF
Was the call muffled and not very clear. 8 Minutes and you saying ''could hear'' a few times - I wonder if it was a pocket dial.

Possible but unlikely.

Tinoblade · Post by **Tinoblade** » 01 Mar 2020, 17:06

Mr Cabbage Face wrote:Thanks. I think I may had possibly annoyed him previously as I was phoned on delivery prior to holiday and a voicemail was left begging me to work day off as they were struggling for cover. I never replied and a quip was made about me ignoring the call when I got back, I just laughed it off. Again, I probably am being over sensitive but sometimes stuff like that won't leave your thoughts.

Yeah I wouldn't worry about that. I've tried to call a gaffer on a Saturday afternoon while still working. They'd gone home so didn't get an answer till Monday. Sod 'em

LouBarlow · Post by **LouBarlow** » 01 Mar 2020, 19:44

Block their number during annual leave.

Mr Cabbage Face · Post by **Mr Cabbage Face** » 01 Mar 2020, 19:59

LouBarlow wrote:Block their number during annual leave.

I've blocked 4 of their numbers, so far...

postslippete · Post by **postslippete** » 01 Mar 2020, 20:34

I'm exactly the same

I don't like managers ringing me up when I'm not at work because I believe that the time and place for it - is at work.

That way I can enjoy a relatively stress free life.

ThatsNotPlumb · Post by **ThatsNotPlumb** » 01 Mar 2020, 20:53

Sounds like a pocket dial to me if no actual message for you was left just a muffled conversation between the caller & someone else.

Personally speaking, the only time I can remember being contacted on leave I just ignored the call & text message completely.

picture123 · Post by **picture123** » 01 Mar 2020, 21:14

The complaints system has the option for managers to select "employee absent" which means they can delay responding to the complaint until your return. Nobody should be contacted while on day off, sick or annual leave in relation to complaints, they can wait.

Mr Cabbage Face · Post by **Mr Cabbage Face** » 01 Mar 2020, 23:53

picture123 wrote:The complaints system has the option for managers to select "employee absent" which means they can delay responding to the complaint until your return. Nobody should be contacted while on day off, sick or annual leave in relation to complaints, they can wait.

.
Thank you, good to know.

Dorset Plodder · Post by **Dorset Plodder** » 02 Mar 2020, 18:12

There's No Reason a Manager should need to phone your Personal mobile phone nowadays........ Every PDA has a telephone number........ so they can call you on that.

Bit different if you're a PT Floater, or Reserve, who may have their Duties changed at short notice. But then again that's just BAD Management... there shouldn't be a need for the DOM to phone you at home and say, "Can you go to the Delivery Office in the next town today".

I never give the Management my Personal Number as a Point of Principle.

Mr Cabbage Face · Post by **Mr Cabbage Face** » 03 Mar 2020, 10:21

Dorset Plodder wrote:There's No Reason a Manager should need to phone your Personal mobile phone nowadays........ Every PDA has a telephone number........ so they can call you on that. Bit different if you're a PT Floater, or Reserve, who may have their Duties changed at short notice. But then again that's just BAD Management... there shouldn't be a need for the DOM to phone you at home and say, "Can you go to the Delivery Office in the next town today".

I never give the Management my Personal Number as a Point of Principle.

They often call people on their day off early morning asking if they want to come in, I always set my phone to silent.